The Platforms Behind Businesses Worldwide

Cordaid teamed up with TV show RTL Boulevard and Conversational Commerce platform CM.com to raise funds for girls in Africa.

Safe, easy and fast payment via a mobile phone and a QR Code. Dutch charities have also discovered the added value of QR payments such as iDEAL QR.

With Mobile Marketing Cloud, Assistance Dogs Netherlands Foundation. communicates with volunteers, creates campaigns easier and saves time through automation.

Cymba uses SMS, RCS and WhatsApp via CM.com's Business Messaging API to deliver high-touch engagement to and for its charity partners.

Because of the successful implementation of the chatbot, 85% of visitors find their answer and NPS has increased by 40 points.

Sitting at the center of Aynjil’s unique selling proposition is convenient and relevant communication, which is enabled by CM.com’s solutions.

Under the guise of "see first, pay later" Billink deploys iDIN to allow customers of online shops to pay afterwards.

As an online insurer, InShared always believed in self-service. With Conversational AI Cloud, they have one tool to improve customer service on every level

Insurer Onlia is disrupting the Canadian market with a fully digital proposition, including an AI chatbot in the app and on the website.

Qeld helps entrepreneurs grow by offering flexible communication with CM.com’s Mobile Marketing Cloud and Mobile Service Cloud + WhatsApp.

As a quick solution to stimulate engagement and automate these time-consuming tasks, King Price implemented CM.com's Business Messaging API to deliver SMS messages.

The team decided to expand their long-term client engagement strategy by streamlining their SMS messaging system, with a view of eventually moving to WhatsApp as a two-way communication channel.

Amphia Hospital uses RCS messaging for optimizing communication with patients. This way patient are supported throughout their care process.

GGD West-Brabant launches GGDChat with Conversational AI Cloud to make contact tracing easier during the COVID-19 pandemic.

Skin Renewal elevates customer service whilst creating a new, dynamic revenue stream over WhatsApp Business with Mobile Service Cloud

VECOZO, the national healthcare communication point, deploys iDIN and Sign from CM.com in addition to physical identification and contract signing.

Find out how Curecall uses Time2Chat to facilitate patient follow-up for healthcare establishments.

Since 2012 chatbot Iris has been the virtual assistant that helps take the strain off ANWB’s Member Service Centre.

SMS keeps drivers connected at all times. The BMW Group uses CM.com SMS gateway solution for their ConnectedDrive services.

With Chatbot Tracy, DHL Parcel Benelux provides customer-specific, personalized answers. Chatbot Tracy thanks its success to context and a good backbone.

For the reminder services Parkmobile is connected to CM.com's SMS Gateway to make sure people receive the Parkmobile SMS reminders on time.

Radius Payment Solutions were looking for a way to be there for their customers whenever they needed them. WhatsApp for Business was the perfect solution.

The Heineken Experience is one of the most popular attractions in the Netherlands. The beer museum attracts an impressive number of visitors while also continuously developing inspiring innovations.

'Modern and Contemporary' is what Moco stands for. Not only in their art, but also in the technology they use, they are a pioneering museum.

Thanks to CM.com's Customer Data Platform (CDP), Hardstyle-DJ Brennan Heart can communicate with its fans in a personal and unique way.

The orchestra used the app (of Appmiral) to enable a digital-focused experience for concert attendees while reaching a wider audience

Kwaku successfully organized a cashless festival that was easy, safe, and fair, all while handling 2,600 products and selling 100,000 tickets.

Loveland Events chose the online ticketing service of Yourticketprovider combined with the service and marketing solutions of CM.com.

Museumnacht Amsterdam combines online and offline for the ultimate visitor experience.

How CM.com and Révolt are growing together by bridging the gap between tech and the event industry.

The Zoo Events use Yourticketprovider's compensation tool and see the many opportunities now that Yourticketprovider is part of CM.com

The lively cultural village in the heart of Amsterdam uses technology to augment their visitors’ experience.

Within Temptation offers personal contact and exclusive content through WhatsApp, email, Instagram, and their own app. This is how the band turned followers into real fans!

Amnesia continues to lead the way in nightlife and fan engagement, delivering groundbreaking experiences worldwide.

Fckng Serious launched their app during ADE that redefines fan engagement with exclusive content, gamification, and personalized updates.

Domino's uses WhatsApp for recruiting. Goodbye long and boring application procedures; hello finding the perfect candidate for the job via WhatsApp.

Thanks to HoorayHR and Sign, CM.com’s digital signature tool, companies acquire a better understanding of their HR processes

With Sign, the document flow of LIFT software and its customers, like JE Consultancy, has been accelerated and simplified.

Secondment company Maandag® sends and processes digital contracts efficiently and at breakneck speed with Sign.

Digital signing was necessary for the recruitment software Mysolution offers. Read here how Sign made digital signing fast and secure.

The leading international recruitment agency decided to implement e-signatures to simplify processes.

Payoffice is trying to be as innovative as possible and tries to automate as much as they can. That includes the signing of contracts.

PaySpace teams up with CM.com for their first-in-the-industry employee self-service channel called Pacey through WhatsApp.

Randstad sends quickly and reliably text messages to job seekers about new jobs via the platform of CM.com.

Housing association VIVID uses an intelligent chatbot and voicebot to fast track customer queries and share knowledge.

How Buddha to Buddha switched effortlessly from ‘wet’ to ‘dry’ signatures with Sign? Read all about the switch to digital signatures here.

Dustin is meeting B2B customer demands on a B2C level with Mobile Service Cloud.

For its new campaigns, Coca-Cola aimed to take the customer experience to the next level with a Chatbot on WhatsApp Business.

To help, excite and inspire customers to bring more green into their daily lives, customer contact is very important to elho. Mobile Service Cloud makes this easier and faster.

Etam, the leader in lingerie in France, sends millions of SMS messages per month to their members of the loyalty program.

Helping KFC raise the bar and connect with consumers via a ground-breaking WhatsApp chat ordering channel.

Together with CM.com, MediaMarkt developed a flow based on what the customer always has in his pocket. Exactly, a mobile phone.

Since the start, Mepal has been using CM.com's payment solutions to make online payments run smoothly.

As Missguided began to experience tremendous growth, the main contact-channels – live chat, email and social – became flooded.

Find out how My Jewellery perfectly aligns the online and offline shopping experience with Mobile Service Cloud. For the optimal customer experience.

Revolution Beauty is always improving customer service. To keep challenging existing standards, they started using Mobile Service Cloud. 

RVshare realised a significant increase in inbound traffic from desktop users, and nearly doubled the visible returning visitors on Safari.

Learn how TraceDock, CM.com's privacy-friendly first-party data collection tool gives Sanitairwinkel 23% more insight into their attribution data.

At Smartphonehoesjes, the customer always finds the right product for their mobile device through Mobile Service Cloud of the Engagement platform.

Sushi Shop always seeks to adapt to the needs of consumers and offer them an optimal path to purchase and customer support.

Mobile Service Cloud helps winparts improve. Not only customer service but also conversion. The conversion rate increased to 15% by adding live chat.

The CM.com Engagement Platform empowers YourSurprise to provide an even more personalized level of assistance to its customers.

Affordable Luxury and Personalized Offers for Everyone with CM.com's Engagement Platform

Hotel Papendal had the honor of hosting the BMX World Cup. CM.com helped with the challenges around ticketing.

With 100,000 visitors in three days, Invictus Games is a huge sporting event. CM.com helped with ticketing, app and mobile marketing.

Discover how King of the Court was able to organize a COVID-safe beach volleyball event thanks to CM.com's smart technology.

With 45,000 expected visitors, ticket sales and entrance control should run as smoothly as possible for the 100th edition of the KLM Open golf tournament.

The KNLTB wants to promote ticket sales for events and respond better to the wishes of their target group.

NAC Breda has been using the CM.com platform for years to interact with supporters and business relations.

TeamNL expands its fanbase with data-driven fan engagement tools from CM.com.

ACTITO sends about a million SMS text messages each month. These numbers require a stable platform and a good service.

AXI is leveraging CM.com's SoftPOS app so retailers can offer their shoppers a better shopping experience.

Cash for Gold USA grew its customer base by 150% in 2020 with CM.com's conversational commerce solutions.

CompareGuru streamlines and automates their customer communication with Mobile Service Cloud.

Belgian food delivery service Foodbag effectively increased its conversion rate, partly thanks to their personalized checkout.

Hello Paisa steps into conversational commerce with the WhatsApp Business solution and Mobile Service Cloud.

Digital butler Jamezz grows into a prominent ordering platform thanks to high-quality service and secure payments.

Childcare organization Zien uses Sign, offered by KindPlanner, to sign and manage contracts efficiently and flawlessly.

Digital Signing Integrated with Maxlead Software. The customers of Ploeg Kozijnen sign their contracts wherever and whenever they want with Sign, integrated with Maxlead.

Modern radio requires interaction. To make this as easy as possible for listeners and DJs, 100% NL & SLAM! now use Mobile Service Cloud.

Robiquity automates its client processes in partnership with CM.com using its suite of software solutions.

Secret View offers organizations a simple solution to gather and learn from high-quality feedback. Learn how they manage this with CM.com's solutions.

SuperMoney uses Sign for contract signing, developing a straightforward, user-friendly process allowing minimal salesperson intervention.

Superprof connects teachers and students worldwide thanks to SMS and WhatsApp Business.

We asked Takeaway.com what hurdles the company had to take from the time they started to where they are now.

Find out just what Tantan did to become more popular and ensure global growth in the future.

Digital signing has really taken off since the COVID-19 pandemic”, according to Maarten de Ru of Vendorlink.

Distributing Public Transport tickets made easy. An innovative new solution designed and developed by Ximedes and CM.com.

Bot first, agent follow up. Read more about the contact strategy of leading Dutch energy supplier, Eneco.

We spoke with Tim Leliveld, Area Manager at PortingXS, about their smart application of SMS and Voice for an optimal customer journey.

Chatbot Nina is the core of Vattenfall's Conversational strategy. Nina helps Vattenfall engage with its customers across multiple channels.