previous icon Back to blog
Nov 06, 2023
5 minutes read

MFA/2FA vs. SSO: Navigating the Digital Security Landscape

In today's interconnected world, the importance of robust digital security cannot be overstated. As businesses and individuals grapple with increasing cyber threats, the choice of security measures becomes crucial.

MFA/2FA and SSO are two leading contenders in this arena. But how do they stack up against each other, and which aligns best with your needs? This blog aims to shed light on these questions, offering insights into the pros, cons, and applications of each.

MFA/2FA: The Double-Check System

In an era where a single password no longer suffices, MFA (Multi-Factor Authentication) and 2FA (Two-Factor Authentication) emerge as enhanced security measures. By demanding multiple verification factors, they act as vigilant gatekeepers, ensuring that only authorized individuals gain access. Whether it's a combination of something you know, have, or are, MFA/2FA offers a dynamic and adaptable security solution. But, like all systems, they come with their own set of advantages and challenges.

Pros:

  • Enhanced Security: MFA/2FA significantly reduces the risk of unauthorized access by requiring multiple verification forms.

  • Flexibility: MFA/2FA can use various combinations like something you know (password), something you have (a phone or token), or something you are (fingerprint or facial recognition).

  • User Awareness: It keeps user’s alert. When a verification request pops up unexpectedly, it's a clear sign that someone might be trying to access their account.

Cons:

  • Inconvenience: Some users find it tedious to input multiple factors every time they log in.

  • Dependency on Devices: If you're using a phone as your second factor and it gets lost or runs out of battery, you could be locked out.

  • Potential for False Security: If not implemented correctly, users might feel overly secure and neglect other security practices.

SSO: One Key, Many Doors

Imagine a world where one key unlocks multiple treasures. That's the promise of SSO (Single Sign-On). By allowing users to log in once and gain access to a plethora of applications and services, SSO champions convenience.

However, with great power comes great responsibility. The very feature that makes SSO user-friendly can also be its Achilles' heel if managed incorrectly.

Pros:

  • User Convenience: Users love the simplicity of logging in just once to access all their apps.

  • Reduced Password Reset Requests: With fewer passwords to remember, there's a decrease in "forgot password" scenarios.

  • Enhanced User Experience: Seamless transitions between applications improve user satisfaction and productivity.

Cons:

  • Single Point of Failure: If a hacker gains access to the SSO credentials, they can potentially access all linked applications.

  • Complex Implementation: Setting up SSO can be intricate, requiring careful integration with all linked applications.

Potential Overlook of Individual App Security: With the focus on the main SSO login, security for individual applications might be overlooked.

MFA vs. SSO: What is the Difference?

The following explains the differences between MFA and SSO:

mfa-sso-blog-graph

MFA vs. SSO: Which is More Secure?

Multi-Factor Authentication (MFA) and Single Sign-On (SSO) offer unique security advantages. MFA provides enhanced security by introducing additional authentication methods beyond the typical password. This approach has been known to thwart up to 99.9% of account breaches.

Conversely, SSO offers users the luxury of accessing multiple platforms with a singular credential set. While this streamlines the login process, it does present a vulnerability: should an attacker compromise these credentials, they might gain access to every linked application.

To sum up, MFA holds an edge regarding security with its multiple checks. However, when correctly set up and applied, both MFA and SSO offer robust security measures.

MFA and SSO: A Collaborative Approach to Security and User Experience

MFA and SSO serve unique purposes, but when integrated, they offer an enhanced blend of security and user-friendliness. Pairing MFA with SSO means users only need to sign in once with their credentials and subsequently confirm their identity through MFA to gain access to various applications and platforms.

Such a setup strikes the right balance between robust security and user convenience. Here's why:

MFA significantly bolsters the authentication process's security. However, it has its challenges. Users must remember their password and authenticate with an additional method, such as a code or OTP. This can make logging in a more prolonged ordeal.

Conversely, SSO offers a delightful user experience by allowing automatic access with a single credential set. But it presents a security risk – if attackers compromise the primary credentials, they potentially have access to all connected platforms.

By merging MFA and SSO, the strengths of one counterbalance the weaknesses of the other, creating an environment where security and user experience coexist harmoniously.

Here's a practical example using Active Directory and an Employee Portal to illustrate this synergy:

  1. Users sign into their core application, like the Active Directory Employee Account.

  2. The user attempts to access the employee portal, which houses sensitive data such as PII and financial records.

  3. Due to SSO, the initial authentication step is automated because the user is already authenticated in their Active Directory Employee Account.

  4. The portal then prompts a second-factor authentication – perhaps a push notification to the user's mobile.

  5. After acknowledging the notification and verifying both authentication layers, the user gains access to the employee portal.


How Do You Know if SSO or MFA is the One to Choose for Your Business?

The choice between SSO and MFA is not merely a technical decision but one that reflects your business's core values and priorities. Understanding the unique needs, potential threats, and the nature of your operations can guide this decision. While some companies may lean towards the streamlined experience of SSO, others, especially those in sensitive sectors, might prioritize the robust security of MFA. However, the modern digital landscape often demands a blend of both, ensuring a seamless yet secure operational environment.

MFA/2FA and SSO have their parts to play in the intricate dance of digital security. While each offers distinct advantages, their combined strength can provide an unparalleled security framework. As businesses navigate the challenges of the digital age, understanding, adapting, and integrating these tools can pave the way for a safer, more efficient future. The key lies in informed choices, continuous adaptation, and a commitment to safeguarding data at all costs.

Want To Learn More?

Was this article interesting?
Share it!

Latest Articles

introducing-your-customizable-verification-solution-hero
Dec 09, 2024 • Security

Introducing Your Customizable Verification Solution

In today's digital world, ensuring secure and convenient online interactions is more important than ever. Every business has unique needs when it comes to protecting their digital space and their customer interactions - and different needs require different solutions. That's why CM.com introduces "Build Your Own Verification" - flexible and customizable verification that can be tailored to your specific needs.

mobile-identity-service-hero
Nov 12, 2024 • Authentication

Mobile Identity Services: Know Your Users

Verifying online users and accounts has become indispensable in today's business landscape. You want to know who has access to your (online) services and data, but even if you couldn't care less, rules and regulations will definitely care! Whether it's to protect yourself and your customers from harm, or making sure you abide by the local law - making sure you know who the person on the other end of the internet is, is paramount.

verification-services
Sep 11, 2024 • Security

Your One-Stop-Shop for Verification Services

Securing online accounts, data and users is a must in business today. At least, if you don't want to end up as the next security breach headliner in the papers. But simply implementing a bunch of security measures isn't always enough. Loose apps and services become vulnerable for fraud, and are often cost-inefficient. That's why we now offer a one-stop-shop to safely secure your business: the Verification API.

fraud-and-simplify-verification-processes-hero
Sep 04, 2024 • Security

Prevent Text Messaging Fraud and Simplify Verification Processes With Number Verify

Customer communication via text messaging has become an integral part of the modern business landscape. In recent years however, criminals have figured out that they can abuse SMS communication to scam both your business and your customers out of data and money. But not to worry, there's a new, convenient, and fast verification method that can help secure your online accounts: Number Verify!

hero-17-sms-customer-service-templates-to-use-today
Apr 29, 2024 • SMS

17 SMS Customer Service Templates to Use Today

Using SMS customer service templates not only saves time but lets your support team create personalized, on-brand communications with just a few clicks. Today we’ll share business text message templates you can use to give your customers the information they need — fast.

SMS Security
Apr 18, 2024 • Security

Secure Your Business With SMS OTPs and Alerts

In the current digital era, technological and online advances are rapidly growing, creating new ways for businesses to engage their customers. Unfortunately, where there is growth, there will be criminals trying to steal some of the profits. Protecting business data, customer information, and online accounts is a priority for every modern business. SMS security can help protect your business and your customers from online fraud and cyber crime.

SMS Customer Service
Apr 08, 2024 • SMS

How to Effectively Use SMS for Late Payments

Organizations face a significant challenge in effectively managing overdue payments and cash flow in a positive light with customers. To collect payments while keeping relationships intact and increasing engagement, SMS has emerged as a powerful, efficient and convenient tool for both businesses and customers. In this blog, we’ll explore how to effectively use SMS for late payments, highlighting its benefits and best practices.

SMS Customer Service
Mar 11, 2024 • SMS

Optimize the Customer Experience with Valuable Insights and Direct Live Support via SMS

Add SMS to your contact center and help your agents to connect with your customers on the most reliable channel. Tackle more conversations at a time without losing that important personal touch, and gain valuable insights with streamlined SMS feedback surveys to enhance customer satisfaction rates.

SMS Appointment Notifications
Mar 05, 2024 • SMS

Streamline Your Business to Success with SMS Notifications

Appointment no-shows, delivery delays, abandoned online shopping carts, late payments - all of the above can be quite the headache for many businesses. SMS notifications offer a solution.

Is this region a better fit for you?
Go
close icon