Tag "Trust Center"

messaging-fraud-and-prevention-for-businesses

Sep 25, 2023 • Trust Center

Combat SMS Pumping (AIT) Fraud Effectively With CM.com

In this digital era, providing the optimal customer experience means connecting and engaging with your customers online on their favorite platforms and channels. Online (automated) customer engagement and A2P (application-to-person) messaging is bigger than ever, which unfortunately also means that messaging fraud is on the rise. Artificially Inflated Traffic (AIT) fraud has become an alarming issue in the telecommunications industry, but worry not! CM.com has built the perfect safeguard feature to protect your business endeavors from AIT fraud.

Jan 12, 2023 • Trust Center

What Is Smishing and How Can You Protect Yourself Against It?

Even if you’ve never heard of “smishing” you have almost certainly been the target of this type of cyber fraud. Smishing weaponizes SMS messages to scam recipients into disclosing sensitive personal information or to unwittingly infect a mobile device with malware.

Jan 04, 2023 • Trust Center

Tips to Help Prevent Fraud in SMS and Voice Traffic

With each technological advance, criminals find new ways to defraud businesses – and Communications Platform as a Service (CPaaS) is no exception. Organizations as diverse as Formula 1, the Dutch Red Cross, and DHL are enjoying the customer experience and conversion benefits of CM.com – and fraudsters want to get in on the act. Though we take every measure to assure your safety, it will not stop criminals from trying. But there are some additional steps you can take to help prevent fraud.

Jun 24, 2022 • Trust Center

The Trust Center: a Clear Insight in Security, Privacy, Risk and Compliance Within CM.com

At CM.com, we enable organizations to connect to their customers and offer them a superior customer experience through our state-of-the-art cloud software. Transparency, quality, and trustworthiness are at the core of our products and services. This is why we are happy to announce the introduction of the Trust Center, a place where everyone can have insight into security, privacy, risk, and compliance within CM.com.

Mar 31, 2022 • Trust Center

CM.com Response to zero-day in Spring Core Framework

On March 31st a severe vulnerability in the Spring Core Framework was discovered known as "Spring4Shell". With this post we would like to share with our customers how CM.com responded to this zero-day exploit.

Aug 05, 2021 • Trust Center

Opt-In Policies for SMS: How to Stay Compliant

Getting permission to text your customers is one of the first rules of SMS marketing. Opt-in text messaging protects consumers by reducing unwanted spam and ensuring they only receive texts from businesses they actually want to hear from. Today we’ll go over why opt-in text messaging is required for SMS compliance and how to use SMS opt-in policies to obtain legal permission to text your customers.

Nov 14, 2018 • Trust Center

CM.com Takes Next Step in Platform High Availability

When SMS Messaging is a critical part of your business processes it’s important to work together with a partner which ensures high availability. For almost 10 years, CM.com provides a double redundant SMS gateway to her high-end customers. From now on this high availability is ready for all our customers.

Nov 05, 2018 • Trust Center

GDPR for Mobile Marketing? How to Get Your Consent Right

Is May 25th, 2018 – the day the GDPR went into effect – a day you don’t particularly like to look back on? Many companies still believe it is difficult to be GDPR compliant when sending out marketing messages to customers. Quite a pity, because being GDPR-compliant can be quite easy, using this practical guide.

Oct 16, 2018 • Trust Center

Platform High Availability With a Double Redundant SMS Gateway

Almost ten years ago CM.com was the first in the market to provide high-end customers, like banks and governments, a double redundant SMS gateway. And it was a huge success, we won almost all deals in those markets in our home markets.

Dec 19, 2017 • Trust Center

GDPR: IT security and data protection at CM

2018 will bring some major changes in the legal landscape. One of these changes is the General Data Protection Regulation (GDPR), which comes into effect on May 25th 2018.