previous icon Back to blog
Aug 21, 2020
3 minutes read

WhatsApp Sandbox: 3 Easy Ways to Start Testing and Developing

Do you want to start testing and developing your WhatsApp Business solution and flow without waiting for your WhatsApp Business Account to be approved? This is now possible with our WhatsApp sandbox testing environment.

You've decided that you want to start using the WhatsApp Business Platform to interact with your customers. Great news! You can now request your WhatsApp Business Account and start testing straight away in our sandbox environment.

What is the CM.com WhatsApp Sandbox?

To help you off to a flying start, we now offer a sandbox environment. No need to wait, you can test your API integration instantly and start developing your solutions.

After whitelisting your personal phone numbers to one of our WhatsApp test numbers, you can test your API integration instantly.

You can connect up to three phone numbers to the sandbox. When you send a message from one of these three whitelisted numbers to the sandbox WhatsApp profile, those messages will be delivered to your CM.com account. This means that you can immediately start to develop your application.

Nice right?! We even went a bit further and gave you 3 means to test your flow and our tools.

3 Ways You Can Start Testing WhatsApp With Our Sandbox:

  1. Via Mobile Service Cloud: get a feeling for our multi-channel messaging platform which allows you to manage all your customer conversations in one place.
  2. Via a Webhook and our unique Business Messaging API: you can start developing your process and bots on your own software and apps for incoming and outgoing messages.
  3. By forwarding incoming messages to a specific email address.

How to Set It up and Get Started?

You will first need to login to the CM.com platform and check that you have credit on your account. You can then easily set the sandbox up in Channels. In the video below, Remco tells us how to set the sandbox up.


Communicate Across All Our Messaging Channels

The CM.com Business Messaging API enables you to send messages from your system to mobile phones all around the world. This RESTful API is the main interface between your application and the CM.com Platform and can be implemented to communicate via various communication channels like SMS, WhatsApp, RCS and Viber. We accept single messages, but also very high volumes. Core capability of this API is that it can cope with various communication channels and high throughput.

Don't wait and start testing WhatsApp right away!

Was this article interesting?
Share it!
Guylaine Bergé
Is Product Marketer for CPaaS (SMS, Voice and OTT Channels). Guylaine likes to bring the right information at the right time and empower people to make things happen. Bringing the right insights to product, sales and marketing to allow succesfull product to go to market is what drives her everyday. She enjoys to keep up to date to the last CPaaS trends and loves to hear and share our last customer success stories.

Latest Articles

whatsapp pricing
Nov 04, 2024 • WhatsApp

WhatsApp Business Platform: Pricing Changes in 2024 and 2025

WhatsApp Pricing is based on conversation categories with corresponding fees. Read all about the pricing model in this blog. Meta has announced some upcoming pricing changes for 2024 and 2025. Find out what those changes mean for you!

whatsapp-business-blog_image-deals-offers
Sep 11, 2024 • WhatsApp

Increase Conversion With Promotional Messages on WhatsApp

In an age of mass marketing, as well as constant TV, internet and email advertising, it’s safe to say that peak sales periods like Black Friday and the Holiday Season can be something of an overwhelming experience for consumers around the world. Feeling overwhelmed by irrelevant information from companies that doesn't match their personal needs and desires, it's no surprise people might want to switch off their phones, radios, and televisions, tuning out all forms of marketing until the sales peak season is over. As an eCommerce player, you should always be looking to avoid this by diversifying and personalizing your marketing strategy in a way that suits your customers needs and sensibilities.

WhatsApp RCS
Jul 22, 2024 • RCS

RCS vs WhatsApp: Which is Best for Your Business?

RCS Business Messaging and WhatsApp Business Messaging are both notable channels for businesses that strive for a personal and conversational approach to customer communication. But what features do both channels have? What sets them apart? And more importantly - which channel is most suitable for your business? Let's find out!

WhatsApp Pay
Jun 05, 2024 • WhatsApp

How to get the WhatsApp Business Green Tick Badge

The WhatsApp Business green tick is the official badge for Meta verified business accounts. It helps users to distinguish between authentic businesses and fake accounts. Many users place high value on the green tick, and brands sporting this badge will see a positive impact on their business. But how can you business apply for the green tick badge? Read all about it below.

Protect Your Customers from Fraud With RCS Sender Verification
Jun 05, 2024 • RCS

Protect Your Customers from Fraud With RCS Sender Verification

Cybercrime and spam messaging is on the rise. Criminals attempt to impersonate trusted businesses in the hopes of scamming loyal customers out of their personal details, login credentials, and even banking information. This damages the trust between customers and businesses. How can you tell which messages are legit, and which ones aren't? RCS Business offers verified sender profiles, helping customers identify official business accounts so they can engage with business communication with confidence.

Unified Messaging With RCS on iOS
May 15, 2024 • Instant Messaging

Unified Messaging With RCS on iOS

RCS is a rising star among the messaging channels. It combines the reliability of the SMS network with the added benefits of rich media and other modern messaging features. Its only hiccup was reach - iOS didn't support RCS. Until now.

hero-17-sms-customer-service-templates-to-use-today
Apr 29, 2024 • SMS

17 SMS Customer Service Templates to Use Today

Using SMS customer service templates not only saves time but lets your support team create personalized, on-brand communications with just a few clicks. Today we’ll share business text message templates you can use to give your customers the information they need — fast.

engage-platform-effect-customer-service
Apr 22, 2024 • CM.com

Happy Clients, Happy Agents: the Platform Effect in Customer Service

As a member of the customer service team, you stand on the front lines of customer interaction every day. In a world where customers demand quick and personalized service, long wait times, impersonal responses, or worse, incorrect answers, can quickly drive a customer away. Your goal, however, is to connect customers with your organization and deliver the best answers and service possible. It’s incredibly satisfying to see a customer leave a conversation happier and eager to purchase your product. Your efforts can significantly enhance the customer experience, but you need the right tools to truly excel. Integrating these tools into a platform amplifies your capabilities and lets you experience the power of the platform effect.

WhatsApp New Policy
Apr 15, 2024 • WhatsApp

Quality Customer Engagement With WhatsApp Business Platform

We all want to get our brand messages out there. We want to engage with our customers, raise brand awareness, and connect with our target audience. WhatsApp Business Platform helps you safeguard the way you communicate with (potential) customers, making sure that you provide them with a meaningful and relevant customer experience to help grow your business.

Is this region a better fit for you?
Go
close icon