Research Customer Service Emotions
✅ 77% of the respondents only get in touch with customer support as a last resort.
✅ For a quicker response, consumers will contact you via different channels at the same time.
✅ Consumers expect to be confrontational when they reach out.
Learn more: download the full research report.
Download the full research report to find out why and how consumers interact with service departments - and how they feel while doing so.
Download Research Report
