Conversational Channels
Kickstart customer communication and connect your first channel with a quick and easy self-service setup, ideal for individuals or small businesses.
Manage higher traffic and centralise interactions with an omnichannel approach, ideal for businesses scaling customer communications.
Ensure comprehensive coverage with extra channels, built-in connections and enhanced security, ideal for businesses expanding globally.
Guarantee delivery with customised routing, direct operator connections, detailed insights and 24/7 support, ideal for enterprises with high-volume traffic.
Incl. 1 profile
Connection via HTTP endpoint
Expert managed global routing
Multichannel fallback
Global regulation filter
Real-time status updates via webhooks
CM.com Safeguard Basic
Platform tools and insights
Support via email
Incl. 5 profiles
All Go features included
50 messages / second throughput
Unique reference generator
Connect via mail-to-text
Support via email & phone
Incl. 15 profiles
All Basic features included
100 messages / second throughput
Connection via SMPP (up to 10)
Access to high-priority processing
Phone number sanitisation
CM.com Safeguard Enterprise
Customised media retention period
Support via email, phone and live chat
All Advanced features included
Throughput tailored to your needs up to 1000 messages / second
Connection via SMPP (unlimited)
Direct operator routes
Customised routes
Two-way encrypted connection (SSL)
Support via email, phone, live chat and dedicated Account Manager
Perfect for continuous engagement within a month with your customers. This model counts unique users with whom messages were exchanged within a calendar month.
Ideal for one-time chats with different customers with a clear start and end. This model counts all 24-hour windows messaging sessions to a unique user.
Optimal for your needs to send out single messages with limited responses. This model counts all outbound (MT) and inbound (MO) messages.
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