Discover Our Scalable Voice Solutions
Whether you're a contact center, an enterprise, or need SIP for a wholesale solution, our scalable platform offers you the solution you need.
Build your own outbound voice applications with our Voice API Apps, without the complexity of integrating voice functionalities yourself.
We deliver global direct dial-in (DDI), Toll-Free and Premium numbers and can easily port your existing numbers to the CM.com platform.
Benefit from premium call quality through our global geo-redundant platform. Connect your phone system with our SIP Trunk and make quality calls at the lowest cost.
Create and configure multiple SIP trunks
Get detailed insight into your call history
Request and configure new numbers
Download prices per country and operator
Do want to implement additional voice functionalities on top, or instead of our SIP Trunking service?
You now have access to our comprehensive set of APIs, enabling you to build voice applications with our prefab building blocks.
Text to speech or audio notifications
One Time Passwords (OTPs)
Call Forwarding and DTMF input
Easily scale your Concurrent Channels and Call Setups per Second
Use Voice in your marketing campaigns to send personal messages
Port your existing phone numbers easily to the CM.com platform
Get insights into detailed information about each call for anti-fraud purposes
Making sure you can call your customers is one thing. Enabling customers to call you might be even more important.
We deliver global direct dial-in (DDI), Toll-Free and Premium numbers and port your existing numbers to the CM.com platform.
Direct Dial-in (DDI) Inbound Numbers
Toll-Free Inbound Numbers
Worldwide Coverage
Easily scale your Concurrent Channels and Call Setups per Second. CM.com is able to handle both your inbound as well as outbound capacity. Get insights into detailed information about each call for anti-fraud purposes, such as timestamp, destination, surcharges, and more.
Contact usOur Voice platform is a scalable VoIP solution with everything you need as a business or contact center to make, receive and automate your phone calls.
Connect your phone system with our SIP Trunk and make calls at the lowest cost or automate recurring questions and implement additional voice functionalities with our set of Voice APIs.
Watch the video to get a first impression of our Voice platform.
The SIP Trunk of CM.com is ideal for processing large volumes of phone traffic, for both inbound and outbound calls.
Our Voice solutions can be fully customized based on any needs for performance-driven Contact Centers.
Connect your phone system with CM.com's SIP Trunk and make calls at the lowest cost. Our connection is of premium quality.
Connect your telephone system with our powerful SIP Trunk and send all your inbound and outbound traffic via CM.com.
We give you full control over your SIP trunks via one easy to use cloud app. Use the Voice Management app to setup, configure and manage your SIP trunks. The app puts you 100% in charge of your trunks and provides detailed insights into your usage.
Want to know what’s going on with your voice traffic any time of day? With Voice Analytics you have real-time insight in your voice data, including volume, destinations, cost and quality statistics.
Detailed insight in your calls is essential for billing, cost control, and anti-fraud purposes. Using our cloud tooling, or nifty API, you get instant access to Call Detail Records (CDR).
Who says Gen Z and millennials don’t like to pick up the phone and call? In many cases, the telephone is the preferred customer support contact method for 69% of consumers of all ages. At the same time, Google searches for “phone number customer service” in the US have continued to increase steadily over the past five years.
Thinking of customer service, the first image that comes to mind is people with headsets in a call center. Those days are gone – with all messaging channels playing a vital role in our daily lives, the call center has evolved into a contact center. We expect to communicate with companies as we do with friends and family. Sometimes a quick chat will do, while another time you prefer a phone conversation. At CM.com we understand this. That’s why we’ve added Voice as a channel to Mobile Service Cloud: connecting customers and companies via phone, and any messaging channel. In this article, you’ll find out more about Voice in Mobile Service Cloud.
The next time you walk into your favorite brick-and-mortar clothing store, try noting the number of service interactions you encounter in a single visit. You won't get a similar experience online. It's time for multichannel retailers to reimagine the customer experience in a digital setting. Think — immersive, personalized experiences that grab shoppers' attention.
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