Improve Your Customer Service Conversations

Create unique, personalized customer service experiences to increase customer satisfaction.

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Departments next icon Customer Service

Make Sure Your Customer Service Is:

By being available on your customer's favorite channel.

By deploying the right tools to reduce handling time.

By using the customer data insights to add a personal touch.

With CM.com’s Customer Service Solutions

Customers expect fast support via every channel - as personally as possible. How can you manage this efficiently? CM.com helps you with the right tools. Read more about our customer service solutions below.

Mobile Service Cloud - WhatsApp Business - Conversational AI Cloud

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Customer Service Software

Integrated customer service software makes service easier for your customers and employees. Customers can ask questions via any channel, with you quickly answering them all from one single inbox.

Integrate all Channels

Via Any Channel

WhatsApp
SMS
facebook messenger
apple business chat
viber
telegram
Instagram Messaging
Voice

WhatsApp

Customer service via WhatsApp? It's easy using the WhatsApp Business Solution. Use the WhatsApp Business API or Mobile Service Cloud to manage all your conversations.

Start the Conversation
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Virtual Assistants, AI Chatbots

Help your customers find answers with a virtual assistant, AI chatbot, dynamic FAQs, or knowledge base. Automate conversations in a personal way. Create your self-service solutions.

Start to Automate

Trusted Worldwide

Coca-Cola
Centralpoint
DHL Parcel Benelux
Revolution beauty
My Jewellery
Vattenfall
Independer
Auping

Successful Customer Service With Our Products In:

The Best Ambitions Start With A Conversation

Fill out the form to discuss your challenges with one of our experts.

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