By being available on your customer's favorite channel.
By deploying the right tools to reduce handling time.
By using the customer data insights to add a personal touch.
Customers expect fast support via every channel - as personally as possible. How can you manage this efficiently? CM.com helps you with the right tools. Read more about our customer service solutions below.
Mobile Service Cloud - WhatsApp Business - Conversational AI Cloud
Integrated customer service software makes service easier for your customers and employees. Customers can ask questions via any channel, with you quickly answering them all from one single inbox.
Integrate all ChannelsCustomer service via WhatsApp? It's easy using the WhatsApp Business Solution. Use the WhatsApp Business API or Mobile Service Cloud to manage all your conversations.
Start the ConversationHelp your customers find answers with a virtual assistant, AI chatbot, dynamic FAQs, or knowledge base. Automate conversations in a personal way. Create your self-service solutions.
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