CM.com - Author for CM.com UK

Nov 10, 2020 • RCS

CM.com to Introduce RCS: A New Generation of Text Messaging for the Netherlands

CM.com, the global provider of cloud-based Conversational Commerce, is launching a new generation of text messaging in the Netherlands known as RCS (Rich Communication Services). This will be done in collaboration with Vodafone Netherlands, following a successful rollout in Germany. RCS enables companies to communicate with consumers in a richer and safer way. An RCS message can include pictures and buttons, making it easy for the consumer to make choices in the conversation or to make a payment.

Oct 13, 2020 • Acquisitions

CM.com Acquires E-Commerce Customer Service Provider RobinHQ.com

CM.com, a global conversational commerce provider, has reached agreement to acquire e-commerce customer service provider RobinHQ.com. The customer contact software of RobinHQ.com is a new addition to our suite of mobile first conversational commerce solutions.

Sep 29, 2020 • Mobile Marketing Cloud

CM.com Focuses on Strong Growth of Mobile Commerce With Introduction of Mobile Marketing Cloud

CM.com, worldwide provider of Conversational Commerce solutions, is launching the Mobile Marketing Cloud. The Mobile Marketing Cloud is the world’s first ‘mobile first’ omnichannel customer engagement platform that connects businesses to customers via mobile telephone. It is the only marketing platform in the world that comprises all mobile messaging channels, including WhatsApp, Apple Messages for Business and RCS. With the Mobile Marketing Cloud, CM.com broadens its services with SaaS and thus anticipates the strongly increasing demand of businesses for mobile commerce solutions.

cmcom-circuit-zandvoort-jeroen-van-glabbeek

Aug 26, 2020 • CM.com

CM.com becomes primary sponsor of Dutch Circuit Zandvoort and starts digital transformation

Zandvoort, 26 August 2020 - CM.com commits itself as primary sponsor of Circuit Zandvoort. The partnership stems from the successful cooperation that CM.com started with the Formula 1 Heineken Dutch Grand Prix. Both partners of Dutch heritage share a similar vision for the future of sports and leisure events where the need for innovation has become more relevant than ever before. The tools of CM.com result, for all ticketholders of Circuit Zandvoort, in an even better experience and are used simultaneously to guide the event visitor in the best way possible before, during and after the event. Moreover, the tools of CM.com offer better protection against various safety risks.

May 26, 2020

CM.com Takes Conversational Commerce to the Next Level Through the Acquisition of Leading Conversational AI Provider CX Company

CM.com, a global Conversational Commerce platform, strengthens its customer offering through the acquisition of CX Company, a European (cloud-based) digital conversation platform designed to automatically engage customers in a personalized manner via virtual assistants, intelligent chatbots, and conversational artificial intelligence (AI). The transaction comprises a consideration of € 15.5 million (excluding a capped earn-out). Upon closing, the acquisition will be immediately accretive to EBITDA.

May 15, 2020 • CM.com

CM.com Expands Its Presence in East Africa, Providing Conversational Commerce Solutions for Kenyan Businesses

CM.com talks of its strategic move of opening an office in Kenya to serve its wide range of customers in a localized way. Always at the forefront of connecting people in new and unique ways, CM.com recently increased its global footprint by launching in Kenya on 1 May 2020. By hiring local Country Manager John Mugwe, as well as having a new dedicated website for the region, the company’s main objective is to drive seamless communication between businesses and customers across Africa.

Feb 27, 2020

CM.com Acquires International Ticketing Company Global Ticket

CM.com, the worldwide Conversational Commerce platform, is acquiring international ticketing company Global Ticket.

Jan 29, 2020 • CM.com

CM.com Opens Its First Us Office in Los Angeles, California

CM.com, the global Conversational Commerce platform, has opened its first US office in Los Angeles, California. The communication and payments innovator is ready to conquer the US market, after its successful track record in Europe and Southeast Asia.

Jan 28, 2020 • CM.com

CM.com Opens Southeast Asia Hub in Singapore

CM.com, a global Conversational Commerce platform that provides enterprises full-scale CPaaS services with integrated payment solutions, opened a regional office for its Southeast Asian market in Singapore.