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messaging-fraud-and-prevention-for-businesses

Dec 06, 2024 • Platform

Combat SMS Pumping (AIT) Fraud Effectively With CM.com

In this digital era, providing the optimal customer experience means connecting and engaging with your customers online on their favorite platforms and channels. Online (automated) customer engagement and A2P (application-to-person) messaging is bigger than ever, which unfortunately also means that messaging fraud is on the rise. Artificially Inflated Traffic (AIT) fraud has become an alarming issue in the telecommunications industry, but worry not! CM.com has built the perfect safeguard feature to protect your business endeavors from AIT fraud.

Sep 03, 2024 • Platform

Unlock Communication Excellence With CPaaS

Diving deeper into CM.com's CPaaS approach in empowering business users to unlock Communication Excellence - a guest article by Quadrant Knowledge Solutions, a global advisory and consulting firm focused on helping clients in achieving business transformation goals with Strategic Business and Growth advisory services.

Dec 16, 2022 • Platform

CPaaS vs. DIYing a Communications Platform: Which is Best?

With customers being at the heart of your business, you’ll need a means of communicating with them, whether for marketing, support, or operational purposes. So what are your options if you’re in the market for a communications platform?