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Connectivity Platform

One Connection for All Conversations

Build customer connections on their preferred communication channels via one platform.

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Connect Once, Communicate Everywhere

Our integrated platform and APIs provide access to multiple messaging and voice channels. Connect with customers on their preferred communication channels via one platform and deepen the relationship with a hyper personalized approach.

Recognized and Certified

Gartner
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Juniper Research
Frost & Sullivan
IDC
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Isi/Iec 27001
ISO 20000-1
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Mobile Messaging and Voice for Business Communication

Customizable & Configurable

Scalable Global Reach

Reliable Trustworthy Performance

SMS

Reach Your Audience Globally with SMS

Engage customers worldwide and boost conversions with SMS. Benefit from our global reach and our local expertise: your messages are effective, compliant and immediate, no matter where your customers are located.

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Business Messaging API

Simplify Multi-Channel Communication with One API

Centralize and streamline your messaging strategy with our Business Messaging API, designed to integrate multiple channels into your applications via a single API. Easily reach customers across various channels for efficient and unified interactions in every communication.

ONE API TO RULE THEM ALL

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facebook messenger
instagram messaging
sms
push

Automate and Optimize Your Business Calls with Voice

Reduce costs and enhance operational efficiency with our comprehensive VoIP solutions, designed to streamline your communication processes and boost productivity.

Benefits of a Single Connectivity Platform

Seamlessly connect to our platform with various industry-standard protocols

Our geo-redundant platform provides access to 1000+ connections globally.

Simplify your messaging and voice operations and ensure delivery

Protect your business & customer data with robust security and privacy features

Direct access to data and analytics to facilitate decision-making and analysis

Here's What Our Customers Have to Say

Latest Articles

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Dec 06, 2024 • Messaging

Combat SMS Pumping (AIT) Fraud Effectively With CM.com

In this digital era, providing the optimal customer experience means connecting and engaging with your customers online on their favorite platforms and channels. Online (automated) customer engagement and A2P (application-to-person) messaging is bigger than ever, which unfortunately also means that messaging fraud is on the rise. Artificially Inflated Traffic (AIT) fraud has become an alarming issue in the telecommunications industry, but worry not! CM.com has built the perfect safeguard feature to protect your business endeavors from AIT fraud.

how-popular-is-sms
Aug 19, 2024 • Messaging

How Popular Is SMS in 2024 and What Is Its Added Value for Business?

SMS is one of the oldest text messaging services, and the rise of instant messaging apps definitely made a dent in SMS traffic. Contrary to the newer apps with their rich features, SMS is quite basic in its features- plain text messages, not fluff, and a character limit of 160. Regardless, SMS is still one of the most impactful communication channels today. Read all about SMS statistics and its continued value to modern business communication.

Unified Messaging With RCS on iOS
Aug 05, 2024 • Messaging

Unified Messaging With RCS on iOS

RCS is a rising star among the messaging channels. It combines the reliability of the SMS network with the added benefits of rich media and other modern messaging features. Its only hiccup was reach - iOS didn't support RCS. Until now.

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Jun 19, 2024 • Messaging

17 SMS Customer Service Templates to Use Today

Using SMS customer service templates not only saves time but lets your support team create personalized, on-brand communications with just a few clicks. Today we’ll share business text message templates you can use to give your customers the information they need — fast.

sms-in-ecommerce
Jun 11, 2024 • Messaging

SMS for eCommerce - Create a Successful eCommerce Strategy With SMS

Want to grow your business? Then customer contact is key. Now that everybody and everything is connected to each other via those powerful little computers in our hands, the way you communicate with customers is becoming increasingly important for your succes. Read all about how you can use SMS to elevate your customer contact, drive sales and create that loyal customer base.

Logistics & Transport blog image_sms
Jun 05, 2024 • Messaging

How to Improve Your Delivery Service With SMS Notifications

If you're active in today's transport and/or delivery business, you'll face new challenges to keep your customers happy on a daily basis. Customers expect fast and flexible, and sometimes even same-day, delivery. Time is money, costs need to be cut, and regaining control of the delivery process will significantly benefit your business. SMS can make a difference!

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Apr 09, 2024 • Messaging

How to Use WhatsApp for Tracking and Order Updates

Even the most easy-going among us can get a bit nervous if we don't know what's going on with our order. We've all been there, combing through our emails from the past month searching for payment confirmation, or fretting about whether our product has accidentally been shipped three-quarters of the way around the world to an unknown location, never to be seen again.

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Apr 09, 2024 • Messaging

How WhatsApp Business Can Help With Abandoned Carts Recovery

Picture the scene as a customer: we've made the decision that we're going to buy something and we've added it to the cart, but for whatever reason, we don't follow through with the transaction. Sometimes we forget that we've added items to the cart; other times the phone rings just as we're about to click pay and we forget about it. On other occasions, we see something at the last minute that we don't like the look of that makes us think twice about buying.

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Feb 11, 2024 • Messaging

Increase Conversion With Promotional Messages on WhatsApp

In an age of mass marketing, as well as constant TV, internet and email advertising, it’s safe to say that sales periods can be something of an overwhelming experience for consumers around the world. Inundated with information from companies, people could be forgiven for wanting to switch off their phones, radios and televisions and ignore all forms of marketing until the sales period is all over. As an eCommerce owner, you should always be looking to avoid this by diversifying your marketing strategy in a way that suits your customers needs and sensibilities.

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