Our integrated platform and APIs provide access to multiple messaging and voice channels. Connect with customers on their preferred communication channels via one platform and deepen the relationship with a hyper personalized approach.
Engage customers worldwide and boost conversions with SMS. Benefit from our global reach and our local expertise: your messages are effective, compliant and immediate, no matter where your customers are located.
Discover moreCentralize and streamline your messaging strategy with our Business Messaging API, designed to integrate multiple channels into your applications via a single API. Easily reach customers across various channels for efficient and unified interactions in every communication.
Reduce costs and enhance operational efficiency with our comprehensive VoIP solutions, designed to streamline your communication processes and boost productivity.
Seamlessly connect to our platform with various industry-standard protocols
Our geo-redundant platform provides access to 1000+ connections globally.
Simplify your messaging and voice operations and ensure delivery
Protect your business & customer data with robust security and privacy features
Direct access to data and analytics to facilitate decision-making and analysis
We inform millions of consumers effectively about their food order via SMS, using the SMS Gateway of CM.com. An easy choice to inform our consumers proactively and to avoid the need to contact us and worry about their order.
Sander Kole, Director IT Takeaway.com
A benefit is that the candidate can easily start the application process - it is really accessible to send a WhatsApp message. Candidates get an instant response on their messages, and instant answers to their questions. Moreover, it helps us to optimize the recruitment process.
Marieke Groenland, Digital project manager, Domino’s.
With SMS via CM.com, we can reach a lot of people very quickly. Randstad needs and uses CM.com’s services to quickly and reliably send messages: for us, time is money.
Luc de Bolle, IT Manager Randstad
SMS plays a crucial role in BMW’s ConnectedDrive services. CM.com’s global reach means they don’t have to worry about which routing or mobile network they need to use; CM.com takes care of it with the SMS Gateway.
BMW Group
SMS is one of the oldest text messaging services, and the rise of instant messaging apps definitely made a dent in SMS traffic. Contrary to the newer apps with their rich features, SMS is quite basic in its features- plain text messages, not fluff, and a character limit of 160. Regardless, SMS is still one of the most impactful communication channels today. Read all about SMS statistics and its continued value to modern business communication.
RCS is a rising star among the messaging channels. It combines the reliability of the SMS network with the added benefits of rich media and other modern messaging features. Its only hiccup was reach - iOS didn't support RCS. Until now.
Using SMS customer service templates not only saves time but lets your support team create personalized, on-brand communications with just a few clicks. Today we’ll share business text message templates you can use to give your customers the information they need — fast.
Want to grow your business? Then customer contact is key. Now that everybody and everything is connected to each other via those powerful little computers in our hands, the way you communicate with customers is becoming increasingly important for your succes. Read all about how you can use SMS to elevate your customer contact, drive sales and create that loyal customer base.
If you're active in today's transport and/or delivery business, you'll face new challenges to keep your customers happy on a daily basis. Customers expect fast and flexible, and sometimes even same-day, delivery. Time is money, costs need to be cut, and regaining control of the delivery process will significantly benefit your business. SMS can make a difference!
Even the most easy-going among us can get a bit nervous if we don't know what's going on with our order. We've all been there, combing through our emails from the past month searching for payment confirmation, or fretting about whether our product has accidentally been shipped three-quarters of the way around the world to an unknown location, never to be seen again.
Picture the scene as a customer: we've made the decision that we're going to buy something and we've added it to the cart, but for whatever reason, we don't follow through with the transaction. Sometimes we forget that we've added items to the cart; other times the phone rings just as we're about to click pay and we forget about it. On other occasions, we see something at the last minute that we don't like the look of that makes us think twice about buying.
In an age of mass marketing, as well as constant TV, internet and email advertising, it’s safe to say that sales periods can be something of an overwhelming experience for consumers around the world. Inundated with information from companies, people could be forgiven for wanting to switch off their phones, radios and televisions and ignore all forms of marketing until the sales period is all over. As an eCommerce owner, you should always be looking to avoid this by diversifying your marketing strategy in a way that suits your customers needs and sensibilities.
Are you already talking to your customers on WhatsApp? You really should! WhatsApp Business Platform, the business communication platform of one of the most popular messaging channels in the world today, has a wide selection of powerful engagement tools to enhance customer communication and boost sales. And they've added another innovative feature under their belt: WhatsApp Carousel.
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