Charities
The overall donor retention rate is only 34% Year-Over-Year. But online donors show a much higher retention rate of 66%. By implementing an online strategy, you can increase your retention.
In 2020, 13% of all fundraising came from online donations. This percentage is expected to grow every year, offering new and interesting possibilities for fundraising.
Since 2015, the percentage of online donations made on mobile devices has doubled. Indicating that many donors are using their mobile devices for this purpose.
Fundraisers that are constrained by time need speed and efficiency. CM.com enables them to seamlessly scale up fuss-free. Our proven infrastructure can handle large amounts of simultaneous calls, messages, and payment transactions.
With our global presence, we can facilitate global fundraising campaigns at ease. Our messaging and customer engagement solutions can help you reach your donors all over the world. Our local offices can help you choose the right channels for each region.
Local charities require strong engagement with their community, and CM.com helps them do that. Cloud software such as the Customer Data Platform enables charities to personalize their customer interactions, be more relevant, and increase donor retention.
Handle secure, easy, and fast payment by scanning a QR code with your mobile phone. Dutch charities have also discovered the added value of QR code payments.
Cordaid commits to conversational commerce for fundraising. Increasing donations by 50% for better education for children in Africa.
With Mobile Marketing Cloud, Assistance Dogs Netherlands Foundation communicates with volunteers, creates campaigns easily, and saves time through automation.
Two well-known names in the charity sector have linked their platforms: Kentaa and CM.com. With their complementary products, they can support organizations better in online fundraising, both in the Netherlands and internationally.
It combines the payment platform and the marketing software of CM.com, Digicollect, and the Kentaa platform. This allows charities to save on transaction costs and activate their collectors, action starters, and donors with automated mobile customer journeys.
Customer service can make a difference in loyalty. With good service, people are more likely to keep supporting your charity.
Discover new and interesting possibilities for fundraising. An online strategy will help to increase your donor retention rate.
Technology should work for people, not against them. Streamlining your operations will enhance the experience for both donators and collectors.
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