Mobile Service Cloud
With Mobile Service Cloud Basic, you can easily organize customer service for all modern communication channels.
With Mobile Service Cloud Advanced, you can efficiently manage a high volume of customer service conversations with your team.
With Mobile Service Cloud Pro, you can deliver excellent customer service at scale and improve Customer Experience.
Per user per month
Agent Inbox
Predefined responses
Basic statistics and reporting
Scripted chatbot
Support via email
Per user per month
All Basic features included
Min. 5 users
Customer profile (single integration)
Communications streams (max 10)
Internal & external team collaboration
VoIP-integration
Multiple brands and languages
Support via email, Live Chat, WhatsApp & phone
Per user per month
All Advanced features included
Min. 5 users
Customer profile (multi integrations)
Communications streams (max 50)
Advanced statistics and reporting
Conversion tracking
Conversational AI Cloud integration
24/7 support via email, Live Chat, WhatsApp, and phone
99.9% uptime guarantee
| Monthly Active Users * | Monthly Fee (Invoiced Annually) ** | ||||
|---|---|---|---|---|---|
| Monthly Active Users * | Monthly Fee (Invoiced Annually) ** | ||||
Up to 500 |
S$ 179 |
||||
Up to 1000 |
S$ 269 |
||||
Up to 2500 |
S$ 419 |
||||
Up to 5000 |
S$ 599 |
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> 5000 |
Contact us for custom pricing |
* This bundle counts unique users with whom messages were exchanged within a calendar month.
** For monthly invoicing, count on an additional fee of 5%. This does not include channel-based costs.
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