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SMS

Reliable SMS Messaging for Business Communication

Keep customers engaged and informed with SMS. Reach your target audience worldwide and increase conversion and service.

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TRUSTED BY LEADING COMPANIES WORLDWIDE

takeaway.com
etam
toyota
randstad
bmw group
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mini cooper
medisch centrum haaglanden

An SMS Platform Built for Scale, Speed and Deliverability

Use SMS as a way to increase customer engagement and satisfaction and improve account security with our fast and reliable SMS messaging platform. We deliver messages within seconds around the world through our connectivity platform on our privately owned cloud infrastructure.

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25+

Years of Expertise

99.99%

Platform Availability

6.7B

SMS Messages Sent a Year

1000+

International Carrier Connections

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Use SMS for

deals and offers sms

Marketing

Achieve a 98% Open Rate For Your Marketing Campaigns With SMS. Increase your CTR and ROI with mobile-first SMS marketing.

SMS Marketing

sms orders and updates

Support

Add SMS to your contact center and help your agents to connect with your customers. Send out notifications without losing that personal touch.

sms verification

Security

Use SMS One Time Passwords (OTP) to enhance the customer experience and increase the security of your (and your customers') online data.

sms orders and updates

Reminders

Timely communication via SMS helps streamline your business flow. Send reminders for appointments, deliveries, late payments, and more.

SMS for Developers

communications platform business messaging api

Send SMS Through Our Gateway API

Our SMS Gateway makes it easy to send bulk text messages across the globe.

Connect your website or application to our API for reliable and fast global messaging – and benefit from 60+ direct carrier connections to deliver your SMS.

SMS Features

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Get details on the status and cost of all messages

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Track the success of every text message you send

mail sms

Turning emails into SMS messages is as easy as sending emails

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Use Two-Way SMS to follow up on customer responses

CM Safeguard

Combat fraud with Safeguard: Destination Management

How SMS Is Used by Our Partners

The Benefits From Our SMS Platform

  1. Worldwide Delivery Under 10 Seconds
  2. Direct Mobile Operator Connections
  3. Secure and Reliable, 24/7/365 Support
  4. Realtime Analytics and Detailed Insights

Worldwide SMS Pricing

Volume Discount from 50,000 Messages

Pricing based on individual messages for a specific destination.

Certifications and badges

juniper research
isoiec-27017 logo
iso-27018 logo
isoiec-9001 logo
isoiec-27001 logo
isoiec-20000-1 logo
isoiec-14001 logo
cpaas acceleration alliance logo

Get Started With Our Business SMS Platform

Benefit from our Bulk SMS solutions with all the tools and features to enrich your message. Make your customers happy, send them delivery notifications, booking confirmations, appointment reminders, and more, at the moment it matters. Discover all the possibilities.

Frequently Asked Questions About SMS

What Is an SMS API, and How Does It Work?

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An SMS API is a type of API that allows your business to integrate SMS (Short Message Service) messaging into your existing software platforms. SMS APIs enable you to send or receive SMS messages quickly and easily through any website or application.

More About SMS API

How to Send Bulk SMS?

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Sending bulk SMS with the CM.com SMS API is simple. Our platform supports mass messaging, allowing you to reach a large audience with personalized content, scheduling options, and delivery tracking.

What is SMS Marketing?

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·With SMS marketing you can send your marketing messages directly to the phones of your customers. Promote your products, services, events, discounts, and more to a targeted audience via personalized text messages. Benefit from the impressive 98% open rate and higher click-through rate of SMS messaging.

More About SMS Marketing

What Is an SMS Gateway?

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An SMS Gateway enables you to send text messages to mobile phones all around the world. The Gateway is a joining point between an organization’s internal systems and the mobile networks, letting you send out SMS messages from your business without a mobile connection. Around 96% of business text messages today are sent by a software application rather than a human. To integrate this functionality into your application, you (or your developers) should implement communication with a SMS API.

More About SMS Gateway

Are SMS Messages Encrypted, and Is the Channel Secure?

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SMS text messages are not encrypted. SMS Service Providers like CM.com have safeguards in place to protect businesses and data. These safeguards can monitor traffic, set IP Address restrictions, limit rates, and other measures to ensure security.

How Can I Integrate the CM.com SMS API?

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Integrating the CM.com SMS API is straightforward. You can access comprehensive documentation, code examples, and SDKs on our developer portal. Our support team is also available to assist you during the integration process.

Latest Articles

messaging-fraud-and-prevention-for-businesses
Dec 06, 2024 • SMS

Combat SMS Pumping (AIT) Fraud Effectively With CM.com

In this digital era, providing the optimal customer experience means connecting and engaging with your customers online on their favorite platforms and channels. Online (automated) customer engagement and A2P (application-to-person) messaging is bigger than ever, which unfortunately also means that messaging fraud is on the rise. Artificially Inflated Traffic (AIT) fraud has become an alarming issue in the telecommunications industry, but worry not! CM.com has built the perfect safeguard feature to protect your business endeavors from AIT fraud.

how-popular-is-sms
Aug 19, 2024 • SMS

How Popular Is SMS in 2024 and What Is Its Added Value for Business?

SMS is one of the oldest text messaging services, and the rise of instant messaging apps definitely made a dent in SMS traffic. Contrary to the newer apps with their rich features, SMS is quite basic in its features- plain text messages, not fluff, and a character limit of 160. Regardless, SMS is still one of the most impactful communication channels today. Read all about SMS statistics and its continued value to modern business communication.

hero-17-sms-customer-service-templates-to-use-today
Jun 19, 2024 • SMS

17 SMS Customer Service Templates to Use Today

Using SMS customer service templates not only saves time but lets your support team create personalized, on-brand communications with just a few clicks. Today we’ll share business text message templates you can use to give your customers the information they need — fast.

sms-in-ecommerce
Jun 11, 2024 • SMS

SMS for eCommerce - Create a Successful eCommerce Strategy With SMS

Want to grow your business? Then customer contact is key. Now that everybody and everything is connected to each other via those powerful little computers in our hands, the way you communicate with customers is becoming increasingly important for your succes. Read all about how you can use SMS to elevate your customer contact, drive sales and create that loyal customer base.

Logistics & Transport blog image_sms
Jun 05, 2024 • SMS

How to Improve Your Delivery Service With SMS Notifications

If you're active in today's transport and/or delivery business, you'll face new challenges to keep your customers happy on a daily basis. Customers expect fast and flexible, and sometimes even same-day, delivery. Time is money, costs need to be cut, and regaining control of the delivery process will significantly benefit your business. SMS can make a difference!

hero-channel-advisor-blog
Sep 19, 2022 • SMS

Why Engagement on the Right Communication Channels Is Key

Today’s consumers expect simplicity and convenience when communicating with a business. That means easy engagement and reachability when the customer needs it. Being present on the right communication channels can make or break the customer experience.

The Benefits of A2P Messaging
Sep 13, 2022 • SMS

The Benefits of A2P Messaging for Business

Amid the thicket of technology TLAs with 2 in them (B2B, P2P, 2FA,...) are one of the simplest A2P messaging, or “Application-to-Person”. You may not be familiar with the acronym, but you've probably come across it several times in the messaging market. Let’s see why A2P remains relevant as a messaging technology today.

Chat Apps - Choosing Between Channels
Aug 25, 2022 • SMS

Chat Apps - Choosing Between Messaging Channels

There’s a plethora of messaging apps and mobile communication channels available worldwide. Various apps exist, native applications are growing and also standard SMS text messages are still widely in use. In what channel should you invest your resources?

SMS Marketing Use Cases for B2B
Jul 11, 2022 • SMS

SMS Marketing Use Cases for B2B to Build Your Business

You’ve heard about SMS marketing campaigns for consumers, but what about SMS marketing for B2B? B2B text messaging is an effective way to communicate with your business clientele, enabling you to build relationships with decision-makers and offer information that helps them make buying decisions.

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