HALO by CM.com: Your All-in-One Customer Engagement Platform

UNMATCHED PRODUCTIVITY

Automate business tasks, boost your team's productivity, and scale your business with AI agents.

CONVERSATIONAL EXPERIENCES

Provide 24/7 support, multi-channel engagement, and personalized experiences with AI agents.

FULL CONTROL

Easily monitor, control, and adjust your AI agents to align with your strategy and intervene when needed.

"If Only I Could Clone Myself"

Customer engagement and internal communications shouldn’t be this hard. Managing multiple tools for email, SMS, WhatsApp, and chat is inefficient, expensive, and frustrating. It leaves your team overwhelmed and your customers underwhelmed.

Ready for a better way?

Get Exclusive Free Demo Start Simplifying Today

Goodbye Chaos, HALO Simplicity

One platform. Every channel. Endless possibilities. We’ve simplified customer engagement into a single, intuitive platform. AI Chatbot solutions, omnichannel messaging, email, SMS, RCS innovation—with HALO, all systems go.

Start Simplifying Today.

Book Exclusive Preview

HALO: Your Full-Circle Customer Engagement Platform

Simplify customer engagement with one powerful platform. Imagine your email, text, social, AI, sales, and service communication system rolled into one full-circle solution. With HALO, all systems go.

Trusted by Global Leaders & Businesses Like Yours

HALO is the full-circle communication platform of choice for mid-sized businesses in retail, eCommerce, and hospitality. It grows with you, delivering enterprise-grade capabilities with simplicity.

Book Private Demo Today

Welcome to Conversational Commerce

Let’s talk about what works best for you with our primary offerings in North America.

Maximize Performance and Efficiency for Your AI Agents

Equip your AI agents with tailored tools and resources for seamless integration with your systems via APIs, web browsers, and applications- ensuring smooth implementation.

Request a demo

Manage and Monitor Your HALO Agents in One Secure Place.

Built-In LLMs

No need to bring your own LLMs

Data Security

Your data will not be used to train LLMs

Controlled AI

No hallucinations or prompt injections

Privacy Proof

No PII is shared with our LLMs

GDPR-Compliant

LLMs hosted in Europe

Congrats, You Just Cloned Yourself.

AI Tailored For You in Three Simple Steps.

1. Sign Up: Explore HALO's intuitive platform.

2. Customize: Your business knowledge and voice.

3. Launch: Deliver exceptional experiences.

Start Simplifying Today.

HALO: Your Full-Circle Customer Engagement Platform

Simplify customer engagement with one powerful platform. Imagine your email, text, social, AI, sales, and service communication system rolled into one full-circle solution. With HALO, all systems go.

HALO Is Fully Integrated With Our AI Engagement Platform

Our Engagement Platform integrates powerful marketing and service tools with HALO, enabling your teams to work smarter and deliver fast, personalized interactions. Simplify your tech stack and create unforgettable customer journeys—all in one platform.

Discover more

Curious To See How AI Agents Can Transform Your Business?

Request a private viewing of HALO, the full-circle customer engagement platform designed to unify communication, AI automation, and data-driven marketing into one seamless experience. Built specifically for businesses in the U.S., HALO simplifies SMS, email, WhatsApp, AI agents, voice, and payments into an intuitive, all-in-one solution.

halo-image-demo-conversion

FAQ

What is Agentic AI?

Agentic AI is a type of AI that can act autonomously to accomplish tasks. This means that AI agents can make decisions and take actions on their own, and they can even learn from themselves to improve over time.

Agentic AI can think, learn and adapt without needing constant interference or redirection. 'Agentic' means 'agent-like behavior, such as expressing agency or control on one's own behalf'.

What are AI Agents?

An important component of Agentic AI are AI agents. These AI agents act as virtual employees with a certain degree of autonomy within the Agentic AI framework, designed to perform tasks on behalf of the business.

There are many types of AI agents, from agents that can help with order management to streamline services, give shopping advice to help convert and boost sales, and much more. And there is no real limit to how many AI agents a business can create..

How to Control the Output of AI Agents?

So, how does one control AI agents? First, with a platform that has governance or quality assurance options, by setting clear objectives, and implementing role-based access. This makes sure that there is no unauthorized use possible with the AI tooling. And secondly, by actively monitoring the performance of the AI agents. Use dashboards to keep track on behavior and results, and tweak the AI agents accordingly to make sure everything works seamlessly and results keep improving.