Real Estate
of home buyers use the Internet to look for homes, while 54% indicated that using the Internet for primary research was their first step in the process. (Real Estate Tech Trends Report, 2018)
of buyers expect a response from their agents within 1 hour. Only 30% of agents meet their expectations. (Properties Online, Inc. 2018).
Salespeople who have adopted AI have increased leads and appointments by up to 50%, which helped them develop and sustain relationships with leads that converted later on. (McKinsey 2017).
of investors believe that the pandemic will further accelerate the adoption of PropTech in the real estate industry. (Metaprop 2020).
No industry is immune to technological advances, but real estate appears to have been comparatively slower to adopt new trends. This is changing! Proptech is gaining momentum and changing the way we buy, sell, and interact with our properties.
Read Proptech blog
From personalized marketing during the search, to faster signing of contracts and first class customer service after moving in: our technology supports homebuyers every step of the way.
By answering queries faster, giving more information upfront, and by handling paperwork more efficiently, you can deliver great customer experiences that lead to advocacy.
View our solutionsThanks to Sign you can let your real estate customers sign a contract whenever and wherever they want.
New generations want to be able to sign at any time using any device and channel, including WhatsApp. As an agent you want signed contracts back quicker.
Sign is a simple, easily implementable solution...
Immediately improves efficiencies and turnaround
Invoicing based on results: only pay for a fully signed document
All documents are 100% secure and legally binding
Omnichannel customer engagement solution for businesses that want to start conversations with people, not profiles.
All-in-one customer service software to deliver superior experiences, engage customers, and increase customer satisfaction.
Deliver exceptional customer experience and self-service with our Conversational AI Cloud. It's easy to create an intelligent, personalized conversational bot without a single line of code.
We'd love to help your business realize the power of conversational commerce. Click the link below to speak to our sales team and schedule a demo.
Talk to SalesOur customersRCS is a rising star among the messaging channels. It combines the reliability of the SMS network with the added benefits of rich media and other modern messaging features. Its only hiccup was reach - iOS didn't support RCS. Until now.
As a member of the customer service team, you stand on the frontline of customer interaction every day. In a world where customers demand quick and personalized service, long wait times, impersonal responses, or worse, incorrect answers, can quickly drive a customer away. Your goal, however, is to connect customers with your organization and deliver the best answers and service possible.
Meeting customers' expectations remains the biggest challenge in service. Speed, convenience, and accurate responses are critical to achieving this. With the power of AI, customer questions can be identified, categorized, and resolved more quickly. Plus, your organization is continuously fed with data to improve the entire customer journey.
WhatsApp and Facebook Messenger are both established messaging channels for customer engagement. But what are the differences? Which advantages does each channel have for what business use case? Let's dive into the details
Successful marketing means creating personal and conversational experiences for your customers. And what better place to meaningfully connect to your customers than on their favorite social media platforms and channels such as Facebook, Instagram and WhatsApp? With ads that click to WhatsApp, aka click-to-chat WhatsApp ads, you can offer your customers the direct and personal engagement that they crave. Read all about it!
They say percentages don't matter in life, but in marketing, they are everything. The customer journey, from acquisition to retention, is filled with potential incremental drop-offs at every touchpoint. A confusing experience here, an ill-timed communication there, and your conversion rate is suddenly plummeting.
In recent years, the integration of SMS has played a pivotal role in transforming the Black Friday shopping experience. Retailers and consumers alike have embraced SMS as a powerful tool for communicating promotions, exclusive offers, and time-sensitive alerts.
As the Managed Service Provider (MSP) landscape continues to evolve, staying ahead means embracing innovative solutions that not only enhance efficiency but also elevate customer service to new heights. Enter AI Chatbots from CM.com – a game-changing tool that can revolutionize how MSPs interact with clients. In this blog, we’ll provide you with a comprehensive roadmap consisting of six steps to boost profitability using AI Chatbots from CM.com.
One might assume that SMS has lost relevance in an era dominated by popular messaging channels such as WhatsApp and Instagram. However, regarding Black Friday, one of the most anticipated shopping events of the year, SMS remains as essential as ever. While consumers are bombarded with emails, push notifications, and social media advertisements, the humble SMS message, with its 98% open rate, often cuts through the noise and connects businesses with eager shoppers.
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