Sports and Leisure
of industry leaders believe that innovation is important for sports organizations (PwC Sports Survey 2019)
of industry leaders believe fan engagement is the key to increased revenues (PwC Sports Survey 2019)
Fans are the lifeblood of any sport, so spend some time getting to know them better. CM.com's Cloud Solutions let you get closer to the fans by putting all your data in one easy-to-use dashboard.
After all, the better you get to know your fans, the easier it is to keep them coming back for more.
Customer Data PlatformWhen Circuit Zandvoort wanted a ticketing solution for the Dutch Grand Prix, they approached CM. We created a 'Race Engineer' chatbot, put robust fraud prevention measures in place and used Mobile Marketing Cloud to give fans flawless customer service.
80% increase in fan engagement
11% of pre-registrations blocked for fraud
10 millions data points across 300,000 customer profiles
Keep your fans up-to-date and informed with the lastest news and offers via WhatsApp or SMS.
Your supporters are there for you. Be there for them to answer their queries on the on the channels they prefer to use.
Omnichannel customer engagement solution for clubs that want to start conversations with people, not profiles.
All-in-one customer service software that delivers superior experiences for fans, and increases customer happiness.
Deliver exceptional customer experience and self-service with our Conversational AI Cloud.
We'd love to help your business realize the power of conversational commerce. Click the link below to speak to our sales team and schedule a demo.
Talk to SalesOur CustomersSelect a region to show relevant information. This may change the language.
1-888-296-8880
