previous icon Back to blog
Dec 03, 2018
2 minutes read

CM takes next step in platform high availability

When SMS Messaging is a critical part of your business processes, it’s important to work together with a partner which ensures high availability. For almost 10 years, CM.com has provided a double redundant SMS gateway to high-end customers. From now on this high availability is ready for all our customers.

A double redundant SMS gateway means every hardware and software component is redundant in at least one geographical platform. On top of that, a copy of the platform is available in a second location, fully separated from the first one. This setup has been very reliable for those clients who were able to make two connections to the two platforms, while remaining in full control of the messages routed to each platform.

Although still a rare incident, it is possible for multiple hardware components to fail at the same time. But we are happy to see that our double setup paid off for those able to connect to our other platform. Now we want all our customers to profit from redundancy and high availability without needing to deal with the complexity of implementing two connections to a double redundant platform.

CM’s High Availability Proxy

That is why we recently launched CM.com’s High Availability Proxy. It is a geographical redundant proxy connection between our customers and our double redundant platform. 

With this new technical breakthrough, we make our high availability promise accessible for all our HTTP SMS gateway customers with just one single API connection. We will automatically detect whether the platform is up and running correctly, when it is not we will make the switch to the other platform automatically.

CM.com continuously innovates its enterprise ready CPaaS (communication platform as a service) product with expansion into payments and digital identity and offers tailored and transparent pricing and billing.

Was this article interesting?
Share it!
CM.com
connects tens of thousands of companies with millions of consumers via their mobile phone each day. Behind the scenes, from our innovative platform, CM.com makes sure companies can use these millions of messages, phone calls and payments to become part of people’s lives.

Latest articles

blog-25-years-highstreet
Jul 12, 2024 • CM.com

Will you join me at Highstreet?

Picture this...you're leaving a bustling club, but all around you, people are tossing aside paper flyers meant to draw them back for the next big night. Jeroen and Gilbert watched countless flyers hit the floor, when they thought, "There’s got to be a better way!". Gilbert sent a simple text to Jeroen: "Will you join me at Highstreet?" That message changed everything.

unlock-communication-excellence-with-cpaas
Jul 11, 2024 • CM.com

Unlock communication excellence with CPaaS

Diving deeper into CM.com's CPaaS approach is empowering business users to unlock Communication Excellence - a guest article by Quadrant Knowledge Solutions, a global advisory and consulting firm focused on helping clients in achieving business transformation goals with strategic business and growth advisory services.

SMS Security
May 16, 2024 • Security

Secure your business with SMS OTPs and alerts

In the current digital era, technological and online advances are rapidly growing, creating new ways for businesses to engage with their customers. Unfortunately, where there is growth, there will be criminals trying to steal some of the profits. Protecting business data, customer information, and online accounts is a priority for every modern business. SMS security can help protect your business and your customers from online fraud and cyber crime.

engage-platform-effect-customer-service
May 10, 2024 • CM.com

Happy clients, happy agents: The "platform effect" in customer service

As a member of the customer service team, you stand on the front lines of customer interaction every day. In a world where customers demand quick and personalised service - long wait times, impersonal responses, or worse, incorrect answers, can quickly drive a customer away. Your goal, however, is to connect customers with your organisation and deliver the best answers and service possible. It’s incredibly satisfying to see a customer leave a conversation happier and eager to purchase your product. Your efforts can significantly enhance the customer experience, but you need the right tools to truly excel. Integrating these tools into a platform amplifies your capabilities and lets you experience the power of the platform effect.

messaging-fraud-and-prevention-for-businesses
Oct 18, 2023 • Instant Messaging

A2P Messaging Fraud and Prevention for Businesses

Safeguarding company data against security threats should be on the top of the priorities list for every modern company. Especially since A2P, or application-to-person messaging fraud is on the rise. Read all about the different types of A2P fraud and what steps you can take to avoid being the next victim.

how-to-protect-your-customers-against-a2p-messaging-fraud
Oct 17, 2023 • Security

How to Protect Your Customers Against A2P Messaging Fraud

Protecting your data, and the data of your customers, is top priority for most modern companies. And it should be! Now that A2P (application-to-person) messaging is bigger than ever, A2P messaging fraud is also on the rise. As a business, you can protect yourself against threats by implementing certain security measures, but you're not the only target. Criminals will also attempt to scam or deceive your customers! Let's take a look at the types of A2P messaging fraud your customers can face, and what measures can be taken against them.

messaging-fraud-and-prevention-for-businesses
Oct 16, 2023 • Security

Combat SMS Pumping (AIT) Fraud Effectively With CM.com

In this digital era, providing the optimal customer experience means connecting and engaging with your customers online on their favorite platforms and channels. Online (automated) customer engagement and A2P (application-to-person) messaging is bigger than ever, which unfortunately also means that messaging fraud is on the rise. Artificially Inflated Traffic (AIT) fraud has become an alarming issue in the telecommunications industry, but worry not! CM.com has built the perfect safeguard feature to protect your business endeavors from AIT fraud.

blog-image-2fa-best-practices
Aug 10, 2023 • Authentication

Best practices for multi-factor authentication

Implementing safe and secure systems is a priority for most modern companies. Or at least it should be. However, the efficacy of these security measures relies heavily on the collective willingness of both employees and customers to integrate them seamlessly. So how do you get everybody on board?

dutch-grand-prix-service
Jun 30, 2023 • CM.com

Fast Event Visitor Support at Formula 1 Heineken Dutch Grand Prix

When you go to any event, questions are likely to arise. How do you get there? Where can you find your tickets? And where will you stay? For some questions, you prefer instant support from the organisation. Swift and smooth. In this article, we’ll show how the Formula 1 Heineken Dutch Grand Prix will always help you in the best way possible.

Is this region a better fit for you?
Go
close icon