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Tag "CM.com"

Aug 12, 2021 • CM.com

How to Ensure a Smooth Candidate Experience Without (digital) Hurdles

We all understand the concept of “customer first” and for most businesses, providing excellent customer service is one of their top priorities. Despite the competition for fresh talent on the job market, this concept does not guide how people think and conduct throughout the hiring process. When it comes to HR and recruitment, a digitalised process may be the way of the future.

May 14, 2019 • CM.com

CM.com is mobile technology partner Dutch Grand Prix

The Grand Prix is returning to the Netherlands after 35 years. One of the main sponsors of the Heineken Dutch Grand Prix is CM.com. CM.com’s Conversational Commerce to optimise DGP fan experience.

Jan 22, 2019 • CM.com

The 80/20 rule: Who are your loyal customers?

The “80/20 Rule” as it is frequently called today, is an incredible tool for growing your business. If you can figure out which 20% of your time produces 80% of your business’ results, you can spend more time on those activities and less time on others. Likewise, by identifying the characteristics of the top 20% of your customers (who represent 80% of your sales), you can find more customers like them and dramatically grow your sales. However, many companies invest more in attracting new customers than retaining loyal customers. How is it that we no longer spoil loyal customers? Imagine what encouraging loyal customers can mean for your conversion! But how do you find out who your loyal customers are?

Dec 03, 2018 • CM.com

Why you need a Customer Data Platform?

From the very beginning of the business, marketers have reached out to their community to create demand for their products and services. The larger the group of people you can reach in one placement, the more value you can get from a certain channel. And with the right insights, you also ensure that you are targeting everyone with the right message.

Dec 03, 2018 • CM.com

CM takes next step in platform high availability

When SMS Messaging is a critical part of your business processes, it’s important to work together with a partner which ensures high availability. For almost 10 years, CM.com has provided a double redundant SMS gateway to high-end customers. From now on this high availability is ready for all our customers.