Start sending and receiving messages across various channels using one Business Messaging API.
If your recipient doesn't use the preferred channel, an automatic fall back to another channel such as SMS will be used.
Cloud platform with a unique Business Messaging API for all your channels and certifications.
With the CM.com Business Messaging API you can send personalised messages to mobile phones all around the world, on all popular channels. Send and receive one message, or thousands at once.
Manage just one API instead of separate APIs per channel.
Add rich content to optimise customer service
PHP, Java or C#? We speak your coding language!
Monitor and optimise your messaging strategy in our easy-to-use Channels dashboard. View all your connected messaging channels, add different accounts and keep full control.
Easily request additional channels and numbers
Get clear insight into your monthly active users
Test the WhatsApp Business Solution in our sandbox
Send reminders about delivery and appointment times.
Offer 24/7 support across various channels.
Send alerts from account updates and back in stock to reminders.
Securely protect accounts with two-factor authentication.
Drive action with mobile marketing campaigns.
Traffic has immediately started coming in through this (WhatsApp) chat app, proving once more that people appreciate and even prefer this channel for customer care. Both customers and franchisors can initiate the conversation whenever they want.
Andrea Lucchetta, Product Manager at Cash Crusaders
Giving patients the opportunity to engage via their preferred methods would truly benefit the entire Skin Renewal family. The wish for one platform that facilitates meaningful, real-time, and personalized conversations was born to be able to give patients the experience that they deserve.
Easily integrate, scale up or add extra channels with one unique Business Messaging API. There are several example codes available for different programming languages.
Your .NET Framework application can send and receive mobile messages. Save time with our API commands and tests.
Use our sample programming code in the language Node.js to send text messages through our Messaging Gateway.
Java is one of the most popular programming language today. Use our Java library to start sending your text messages.
One of our most popular APIs is the HTTP to SMS API, a RESTful API that uses simple query parameters via URLs.
Benefit from one single platform and account for all your business messaging, on all channels.
Send and receive messages from our platform with high uptime and a redundant setup.
Our powerful analytics tools give you a real-time, detailed overview of your worldwide traffic.
Easily increase your customers' engagement and offer better customer service by connecting to multiple channels via one Business Messaging API.
Activate the channels you need in the Channels app on the CM.com platform.
Sign up to the platformContact salesThe holiday season is right around the corner, and it comes with a golden opportunity to connect with your customers in meaningful and personalised ways. Messaging channels like WhatsApp and SMS can help you create an unforgettable customer experience this Festive Season. Stand out by sending curated offers, support, smart deals and festive cheer directly to the phones of your customers. Learn how to leverage channels will not only enhance customer satisfaction but also drive sales during the busiest time of the year.
WhatsApp and Facebook Messenger are both established messaging channels for customer engagement, but what are the differences? Lets look at what the advantages are of each channel and which situations call for which channel. Let's dive in.
The impact of social media on leisure and travel is undeniable. Platforms like Instagram and Facebook have transformed how people experience and plan their journeys. They serve as hubs for sharing photos, videos, travel tips, and reviews, essential tools for travellers worldwide.
Safeguarding company data against security threats should be on the top of the priorities list for every modern company. Especially since A2P, or application-to-person messaging fraud is on the rise. Read all about the different types of A2P fraud and what steps you can take to avoid being the next victim.
In the real world, people use different environments to achieve different goals. They’ll go to brick-and-mortar shops to compare prices and competitors. Visit a showroom to experience products up close. Or schedule a meeting to see a live demo. But is that how it works in the digital world? Yes, it is. The digital world has various environments, too, from websites to messaging channels, social platforms and more.
Every channel where customers interact with a brand offers a different experience. Among the most distinctive is Instagram. Unlike other social media apps, Instagram users scrolling through posts often feel a deeply personal connection with the sources they follow: celebrities, favourite products, and subjects they’re passionate about. It’s a community built on trusting influential people.
WhatsApp has a number of policies in place to help them improve the overall customer experience and build a more positive relationship between consumers and online businesses. One such policy specifies that, before sending any messages to your customer through WhatsApp Business, companies must first receive consent to do so.
In today's digital landscape, customer engagement is increasingly shifting towards social media platforms. This shift is well-founded, as personalised messaging on the messaging apps preferred by your customers can greatly enhance your brand awareness. With the introduction of Instagram's new Marketing Messages feature, you now have a powerful marketing tool at your disposal to increase your visibility where your customers are and re-engage them effectively, ultimately boosting your conversion rates.
Happy birthday, SMS! This famous channel celebrates its 30th birthday on December 3rd, 2022. From messages between individuals to SMS Marketing, the channel reigns supreme in the world of telecommunications. Let's look at some fun statistics and details you might not know about; 30 years of SMS history, the channel that pioneered mobile messaging as we know it today.
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