Our integrated platform and APIs provide access to multiple messaging and voice channels. Connect with customers on their preferred communication channels via one platform and deepen the relationship with a hyper personalised approach.
Engage customers worldwide and boost conversions with SMS. Benefit from our global reach and our local expertise: your messages are effective, compliant and immediate, no matter where your customers are located.
Discover moreCentralise and streamline your messaging strategy with our Business Messaging API, designed to integrate multiple channels into your applications via a single API. Easily reach customers across various channels for efficient and unified interactions in every communication.
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Reduce costs and enhance operational efficiency with our comprehensive VoIP solutions, designed to streamline your communication processes and boost productivity.
Discover moreSeamlessly connect to our platform with various industry-standard protocols
Our geo-redundant platform provides access to 1000+ connections globally.
Simplify your messaging and voice operations and ensure delivery
Protect your business & customer data with robust security and privacy features
We inform millions of consumers effectively about their food order via SMS, using the SMS Gateway of CM.com. An easy choice to inform our consumers proactively and to avoid the need to contact us and worry about their order.
A benefit is that the candidate can easily start the application process - it is really accessible to send a WhatsApp message. Candidates get an instant response on their messages, and instant answers to their questions. Moreover, it helps us to optimize the recruitment process.
With SMS via CM.com, we can reach a lot of people very quickly. Randstad needs and uses CM.com’s services to quickly and reliably send messages: for us, time is money.
SMS plays a crucial role in BMW’s ConnectedDrive services. CM.com’s global reach means they don’t have to worry about which routing or mobile network they need to use; CM.com takes care of it with the SMS Gateway.
The holiday season is right around the corner, and it comes with a golden opportunity to connect with your customers in meaningful and personalised ways. Messaging channels like WhatsApp and SMS can help you create an unforgettable customer experience this Festive Season. Stand out by sending curated offers, support, smart deals and festive cheer directly to the phones of your customers. Learn how to leverage channels will not only enhance customer satisfaction but also drive sales during the busiest time of the year.
There are many different ways to send text messages, and the various names and acronyms may start to feel daunting. In this blog, we'll tell you everything about SMS and MMS.
SMS is one of the oldest messaging services, and the rise of instant messaging apps definitely made a dent in SMS traffic. Contrary to the newer apps with their rich features, SMS is quite basic with; plain text messages, no fluff and a character limit of 160. Regardless, SMS is still one of the most impactful communication channels today. Read all about SMS statistics and its continued value for modern business communication.
Amid the thicket of technology TLAs with 2 in them (B2B, P2P, 2FA,...) is one of the simplest A2P messaging, or “Application-to-Person”. You may not be familiar with the acronym, but it’s probably touched your life several times in the last week alone. Let’s see why A2P remains relevant as a messaging technology today.
WhatsApp and Facebook Messenger are both established messaging channels for customer engagement, but what are the differences? Lets look at what the advantages are of each channel and which situations call for which channel. Let's dive in.
Want to grow your business? Then customer contact is key. Now that everybody and everything is connected to each other via these powerful little computers in our hands, the way you communicate with customers is becoming increasingly important for your success. Read all about how you can use SMS to elevate your customer contact, drive sales and create a loyal customer base.
Are you talking to your customers on WhatsApp? You really should! WhatsApp Business Platform, the business communication platform of one of the most popular messaging channels in the world today, has a wide selection of powerful engagement tools to enhance customer communication and boost sales. And they've added another innovative feature under their belt: WhatsApp Carousel.
During the Black Friday rush, retailers significantly increase SMS traffic to share exclusive deals, limited-time offers, and early access with customers. In 2022, brands sent 68% more SMS messages on Black Friday. By harnessing the power of this popular communication channel, businesses can reach eager shoppers, boost engagement and drive conversions. Some SMS campaigns have delivered an incredible 2000% return on investment (ROI) during Black Friday. Yet, with increased traffic, retailers must effectively manage and measure SMS campaigns to truly capitalise on the Black Friday weekend.
In the dynamic landscape of retail and e-commerce, staying relevant through this social commerce revolution, has never been more challenging. As we delve into the heart of the digital age, social media platforms have emerged as indispensable allies for businesses, reshaping the way brands connect with their audience. Among these platforms, Instagram stands tall, boasting a colossal user base of 2 billion active users globally.
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