Our Customer Contact Solutions
Ensure you exceed growing consumer expectations, answer queries quickly, and solve problems seamlessly.
Empower your service team to handle a high volume of customer service conversations on every channel quickly and efficiently.
Offer a proactive service to customers early in their journey and you may convert up to ten times your site's average.
Interact with your clients across all channels in a single Agent Inbox or use a chatbot to automate conversations. To offer five-star service manage interactions efficiently with Mobile Service Cloud.
Find Out MoreSet up your SIP Trunk in minutes and handle high volumes of phone traffic, both inbound and outbound. manage and monitor all of your calls while remaining in complete control with our easy to use app.
Find Out MoreEasily create and launch an intelligent, personalised conversational bot. With Conversational AI Cloud create a chatbot, voice bot, knowledge base, virtual agent complete conversational website.
Conversational Al Cloud
Set up complex, multi-channel communication channels to create long-term client connections. Save time and be more productive by using a single platform for all of your client interactions across several mobile channels.
Read moreChange your marketing strategy and centralise your customer data within our Customer Data Platform. Connect numerous data sources into a single unified customer profile and use personalised processes to automate your marketing.
Our customers include companies in retail, service, leisure, travel, events, and more. Contact us and we'll help you set up the best use Customer Contact within your business.
Increase sales, streamline support and resolve queries faster with Customer Contact. Register on our platform to get started with the on boarding process.
Read the onboarding guideSelect a region to show relevant information. This may change the language.
+27 (21) 180 2560
