Marketing and Sales
Say goodbye to the old days of passive responses and hoping for conversions. Thanks to Meta, a whole new world is at your fingertips, where popular channels like WhatsApp, Instagram DM, and Facebook Messenger become powerful marketing tools.
Just like email campaigns, you can now proactively engage your audience through outbound campaigns on these channels. Picture the interactive experiences you can create.
Read more in our blogGain deep insights into customer preferences, pain points, and behaviours for truly personalised experiences.
Spark genuine connections with personalised interactions and captivating experiences. Stand out and grab your audience's attention.
Guide visitors seamlessly through their journey, addressing concerns and highlighting unique value to boost conversions.
Reach customers on their preferred channels effortlessly through our platform. From WhatsApp and Instagram to Facebook, deliver engaging newsletters, timely updates, and deals directly to their inbox.
Request a demoSay goodbye to impersonal interactions. Instead, have real-time conversations with your customers. Engage customers at every touchpoint and guide them through their buying journey.
Request a demoMessaging channels enjoy high open rates, in some cases nearly 100%.
Conversational marketing delivers, with CTRs ranging from 45% to 60%.
Be among the first to master conversational marketing.
Communicate with customer how they communicate with their friends.
We offer a comprehensive suite of channels that enable you to send marketing campaigns, build relationships, and deliver exceptional experiences. From instant customer support to targeted campaigns, our solutions are tailored to meet your business objectives.
Learn moreElevate your outbound marketing campaigns with the power of diverse channels, including WhatsApp, Instagram DM, and Messenger.
Support your customers across multiple channels from a single unified inbox or automate conversations using our advanced chatbot capabilities.
Provide seamless support with our versatile chatbot solutions, offering scripted chatbots, AI chatbots, and voice bots, all accessible across various communication channels.
Black Friday 2024 is just around the corner, bringing with it a great opportunity for retailers to maximise their sales. However, standing out in such a competitive event isn’t easy. Consumers expect attractive offers, fast deliveries, and top-notch customer support. In this article, we’ll show you how to simplify the purchasing process during Black Friday, optimising everything from promotions to logistics and 24/7 customer service. Discover the best strategies to ensure a seamless experience and increase customer loyalty. Don’t fall behind this Black Friday!
Are you talking to your customers on WhatsApp? You really should! WhatsApp Business Platform, the business communication platform of one of the most popular messaging channels in the world today, has a wide selection of powerful engagement tools to enhance customer communication and boost sales. And they've added another innovative feature under their belt: WhatsApp Carousel.
Successful marketing means creating personal and conversational experiences for your customers. And what better place to meaningfully connect to your customers than on their favourite social media channels such as Facebook, Instagram and WhatsApp? With ads that click to WhatsApp, aka click-to-chat WhatsApp ads, you can offer your customers the direct and personal engagement that they crave.
In recent years, SMS integration has played a pivotal role in transforming the Black Friday shopping experience. Both retailers and consumers have wholeheartedly embraced SMS as a powerful tool for communicating promotions, exclusive offers, and time-sensitive alerts.
The impact of social media on leisure and travel is undeniable. Platforms like Instagram and Facebook have transformed how people experience and plan their journeys. They serve as hubs for sharing photos, videos, travel tips, and reviews, essential tools for travellers worldwide.
As a marketer you have undoubtedly heard of the term Customer Data Platform. But what is it and what are you missing if you don't have one? In this guide you can read everything you need to know to bring all your online and offline customer data together and create marketing campaigns that give customers that wow feeling.
Social media plays a crucial role in how businesses connect with customers. Sending personalised messages through the messaging platforms your customers like to use can greatly improve their experience and strengthen their loyalty to your brand. A noteworthy development in this area is the new addition of Facebook Marketing Messages.
What’s so great about sports is that it connects all kinds of people. On the other hand, knowing no two sports fans are alike makes it challenging for sports organisations to address different fan segments. The organisation behind the Formula 1 Heineken Dutch Grand Prix acknowledged this challenge and didn’t just pack the CM.com Circuit Zandvoort with their best fans. Instead, they’ve managed to enhance their fan experience right at their first racing event in 35 years. What’s more, they keep improving fan engagement year on year. Curious to know how? We’ll share five insider tips on how the Dutch Grand Prix enhanced its fan engagement before, during, and after the race.
There are several ways to use WhatsApp Business to communicate with your customers. One way is via the customer care window, in which case the customer initiates the conversation. If you want to reach out to your customer first – once you have received an opt-in from them - you can then make use of the WhatsApp Business Message Templates.
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