Create automated consent-based mobile marketing campaigns from real-time notifications to nurturing flows.
Collect and organise customer data across a variety of touchpoints to create a single view of customer interactions.
Enable cross-channel engagement with channels like Facebook Messenger, WhatsApp, SMS, Mobile Landing Pages, and Email.
Save time and work more efficiently - automate customer journeys across various channels with segments and workflows.
Whether you’re welcoming new contacts, showcasing your products or creating triggered emails like password recoveries or abandoned bags, spend less time "doing emails," and more time building the kind of customer relationships that propel growth.
Our UX experts ensured you can send beautifully designed newsletters and triggered email campaigns using a simple drag and drop editor. Store and manage all of your images and files in our content studio so you can find what you need at a glance, and combine Address Book with custom fields for hyper-personalised messaging.
Preview and send responsive emails on any device.
Personalise subject lines and preview text to increase open rate.
Utilise our A/B testing feature to optimise campaigns.
Conditional content allows you to send different content to different contacts using a single campaign and thereby freeing up time to get more creative. From personalising a few words to using conditional content to personalise complete sections - it's all possible.
Bring your emails to life with conditional content.
Show you contacts that you really understand their preferences.
Configure without a single line of code.
Automate email campaigns throughout the entire customer journey. Once you create and sync your segment to Address Book, you can sit back knowing as contacts enter a segment (from newsletter subscribers to contact requests), campaigns are auto triggered.
Reach your audience at the right time.
Segment your contacts and automate customer journeys.
Convert contacts into customers via DRIP or nurturing campaigns.
Triggered email campaigns allows you to send real time email notifications when a specific action has been performed at key moments of the customer journey.
Send purchase receipts and shipping notifications.
Send account creation and activation emails.
Send password reset and authentication email campaigns.
Get a comprehensive overview of the performance of your email campaigns and automations. Track unique and total open rates, click-through rates, bounce rates, forwards and for example, unsubscribes. Know what works and make the most of your data.
Manage email subscribers and unsubscribed contacts.
Get automation analytics for future campaigns.
Clear reporting on opens, clicks, bounce rates and more.
Create responsive email campaigns using our drag and drop editor or html.
Save time and work more efficiently with email templates.
Personalise every element of your email campaigns with conditional content.
Maximise inbox delivery rate, IP reputation to avoid filtering and blocking.
Automate email campaigns using single or multi step automations.
Based on annual billing (+ 5% monthly)
Start immediately
Get all the features of a Basic package.
Start immediately
Get started with everything you need for basic personalised campaigns.
Pricing applies in excess of 5 free emails per contact per month.
Pricing based on stored contacts.
*Additional pricing
Improve your campaign effectiveness through automation and integration.
Pricing based on stored contacts.
*Additional pricing
Create hyper-personalised campaigns and integrate all your data sources.
Pricing based on stored contacts.
With a Mobile Marketing Cloud subscription, you get 5 times the number of CDP profiles in your package of emails per month at no additional cost. If you exceed this number, you will pay R 20 per 1000 emails.
PricingTalk to one of our email marketing specialists or start sending your first email campaign with our 14-day free trial.
Diving deeper into CM.com's CPaaS approach is empowering business users to unlock Communication Excellence - a guest article by Quadrant Knowledge Solutions, a global advisory and consulting firm focused on helping clients in achieving business transformation goals with strategic business and growth advisory services.
In recent years, SMS integration has played a pivotal role in transforming the Black Friday shopping experience. Both retailers and consumers have wholeheartedly embraced SMS as a powerful tool for communicating promotions, exclusive offers, and time-sensitive alerts.
The impact of social media on leisure and travel is undeniable. Platforms like Instagram and Facebook have transformed how people experience and plan their journeys. They serve as hubs for sharing photos, videos, travel tips, and reviews, essential tools for travellers worldwide.
What’s so great about sports is that it connects all kinds of people. On the other hand, knowing no two sports fans are alike makes it challenging for sports organisations to address different fan segments. The organisation behind the Formula 1 Heineken Dutch Grand Prix acknowledged this challenge and didn’t just pack the CM.com Circuit Zandvoort with their best fans. Instead, they’ve managed to enhance their fan experience right at their first racing event in 35 years. What’s more, they keep improving fan engagement year on year. Curious to know how? We’ll share five insider tips on how the Dutch Grand Prix enhanced its fan engagement before, during, and after the race.
In today's digital landscape, customer engagement is increasingly shifting towards social media platforms. This shift is well-founded, as personalised messaging on the messaging apps preferred by your customers can greatly enhance your brand awareness. With the introduction of Instagram's new Marketing Messages feature, you now have a powerful marketing tool at your disposal to increase your visibility where your customers are and re-engage them effectively, ultimately boosting your conversion rates.
You’ve heard about SMS marketing campaigns for consumers, but what about SMS marketing for B2B? B2B text messaging is an effective way to communicate with your business clientele, enabling you to build relationships with decision-makers and offer information that helps them make buying decisions.
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In an age of mass marketing, as well as constant TV, internet and email advertising, it’s safe to say that sales periods can be something of an overwhelming experience for consumers around the world. Inundated with information from companies, people could be forgiven for wanting to switch off their phones, radios and televisions and ignore all forms of marketing until the sales period is all over. As an eCommerce owner, you should always be looking to avoid this by diversifying your marketing strategy in a way that suits your customers needs and sensibilities.
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