Elevate digital communications to improve internal efficiency, meet customer's rising expectations for seamless product discovery, purchase, and service, to boost revenue. Our Engagement Platform transforms interactions across channels with AI-powered software and connected customer data.
With advanced AI features and omni-channel capabilities, our Engagement Platform connects data and technology for seamless, personalised communication across the entire customer journey.
Our Engagement Platform has data built into its core to power intelligent conversation across all your applications and channels.
Request a demoUse our Customer Data Platform, or integrate existing infrastructure, to connect multiple data sources into one unified customer profile to ensure your data is actionable, and you can deliver personalised interactions anywhere in the journey.
Discover moreAt the core of our Engagement Platform is the Gen AI Engine. Configure once and effortlessly integrate a wide variety of knowledge sources, both internal and external, in an almost limitless manner. New content seamlessly flows across all solutions.
Discover moreDeliver personalised experiences and tailored content with unified data and actionable insights learned from previous engagements across all solutions. On average, customers report a 25% uplift in conversions with our AI Decision Engine.
Discover moreSay goodbye to clunky scripts. Our AI solution transforms chatbots into dynamic, human-like conversationalists—no coding needed. Elevate customer support 24/7.
Service interactions are make-or-break moments in customer relationships. Our AI-powered contact center solution empowers your team to efficiently help customers via any channel.
Nothing is more powerful than the right message, at the right time. Our marketing platform supports data-driven OTT, email, and Voice campaigns that drive conversions.
Not only is CM.com a reputable service provider but the team is invested in the continued success of our business. The team that we work with is as mindful as we are in achieving effective, two-way customer communications that will last a lifetime.
Customers look to businesses who can meet their needs quickly, conveniently and easily. CM.com's solution empowers businesses to do exactly that, while simultaneously improving customer experience.
CM.com and Radius are on a journey together, trying to educate and acquire new customers. It’s not intrusive; the customer can interact when they want to. We're using technology to create stickiness and the longer we have the customer, the more profitable we are, which is a win-win for us and CM.com
Deliver customer value from day one with a single platform
Minimise Total Cost of Ownership with unified solutions in one platform
Receive support across all applications from one centralised team
Offer a unified way of working with simple UX for all applications
A comprehensive view of data to facilitate decision-making and analysis
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