Help and connect with more people, online

Reach your beneficiaries, volunteers and supporters on the communication channels they use every day.

charities-industry hero
Industries next icon Charities

The charities sector in numbers

Over 200 000

estimated registered NGOs in South Africa varying in size and operating in the formal and informal economy.

78%

of charities have deployed digital to speak to new audiences since COVID-19 pandemic (The Charity Digital Skills Report 2021).

60%

of charities now have a digital strategy in place (The Charity Digital Skills Report 2021).

80%

of all donations were digital in 2020 and this is likely to increase again in 2021 (Global Trends in Giving survey 2020).

How CM.com can help your NGO

One-Off Fundraisers

Humanitarian

NGOs need strong engagement with their local community and CM.com helps them do that. Cloud software such as Mobile Marketing Cloud enables NGOs to personalise their beneficiaries interactions, to be more relevant and increase engagement.

Global Charities

Agriculture

Engage your beneficiaries using messaging channels such as SMS, WhatsApp, and Facebook Messenger to offer more accurate advice about effectively managing cropping and crop disease.

Local Charities

Healthcare

During the COVID-19 pandemic, many people were turning to non-government organisations for healthcare information, resources and support. You can scale to meet those needs by offering access to important information using messaging channels and chatbots.

sms

Inspire your supporters to do more everyday

Build relationships with your donors and volunteers by reaching them on the communication channels they prefer.

Make it simpler for people to contact you and donate, by enabling short codes (which are easy to remember), SMS and WhatsApp messaging support to inspire action for social change.

Communications Platform
covid-19-sms-donate-south-africa

Increase your donor retention rate

From creating awareness to attracting donations, charity marketing may be difficult until now. With the use of mobile landing pages, you can easily add rich media and form fields to drive fundraising, stimulate interest in events, and encourage beneficiary interaction.

Latest articles

hero-17-sms-customer-service-templates-to-use-today
Nov 11, 2024 • Conversational AI

Turning shoppers into loyal fans: How to retain customers post-Black Friday

Black Friday is a huge shopping event, drawing crowds of eager shoppers hunting for deals. But after the frenzy fades, the real challenge begins: turning one-time shoppers into loyal, repeat customers. Customer retention is vital for long-term success and post-Black Friday is the perfect time to build lasting relationships. So, how can your business retain customers post-Black Friday? In this blog, we’ll explore how to make it happen.

Migrate WhatsApp for Business account
Nov 04, 2024 • WhatsApp

WhatsApp Business Platform: Pricing Changes 2024/2025

WhatsApp Pricing is based on conversation categories with corresponding fees. Read all about the pricing model in this blog. Meta has announced some upcoming pricing changes for 2024 and 2025. Find out what those changes mean for you!

blackfriday-2024-blog-featured-global
Oct 16, 2024 • Conversational AI

The art of simplicity: Helping your customers make quick decisions this Black Friday

Black Friday 2024 is just around the corner, bringing with it a great opportunity for retailers to maximise their sales. However, standing out in such a competitive event isn’t easy. Consumers expect attractive offers, fast deliveries, and top-notch customer support. In this article, we’ll show you how to simplify the purchasing process during Black Friday, optimising everything from promotions to logistics and 24/7 customer service. Discover the best strategies to ensure a seamless experience and increase customer loyalty. Don’t fall behind this Black Friday!

fraud-and-simplify-verification-processes-hero
Oct 14, 2024 • Security

Prevent text messaging fraud and simplify verification processes with number verify

Customer communication via text messaging has become an integral part of the modern business landscape. In recent years however, criminals have figured out that they can abuse SMS communication to scam both your business and your customers out of data and money. But not to worry, there's a new, convenient, and fast verification method that can help secure your online accounts: Number Verify!

verification-services
Oct 14, 2024 • Security

Your one-stop-shop for verification services

Securing online accounts, data and users is a must in business today. At least, if you don't want to end up as the next security breach headliner in the papers. But simply implementing a bunch of security measures isn't always enough. Loose apps and services become vulnerable for fraud, and are often cost-inefficient. That's why we now offer a one-stop-shop to safely secure your business: Verification API.

Jeroen-buitenland
Oct 01, 2024 • CM.com

Pushing boundaries: The path to global success

By 2010, CM.com knew it was time to expand beyond our roots. What begun in nightclubs had grown into a broader client base across various industries. It was time to push boundaries—both literally and figuratively. Here’s the story of our international journey, filled with challenges, triumphs, and lessons.

blog-25-years-diy-to-high-tech
Sep 30, 2024 • CM.com

CM.com’s journey from DIY solutions to a world-class operation

What started as ClubMessage — focused on SMS marketing for nightclubs — quickly evolved into a technology powerhouse capable of handling millions of messages. Within just five years, the company had not only built a vast reach among young people but also developed its own technology to manage high volumes of SMS traffic. This rapid growth saw CM.com become the Netherlands' largest SMS buyer, with its technology branching out into new sectors like television and banking.

puzzle cm.com
Sep 30, 2024 • CM.com

The puzzle comes together: From pieces to platform

We started by offering just SMS services, but today we offer an integrated platform where communication, commerce, and customer engagement come together to drive meaningful business interactions. Over the past 25 years, CM.com has been assembling this platform piece by piece, with each innovation, product, and acquisition adding to the bigger picture. Let’s explore how these puzzle pieces have come together to build the CM.com of today.

WhatsApp Pay
Jul 15, 2024 • WhatsApp

How to get the WhatsApp Business green tick ✅

The WhatsApp Business green tick is the official badge for Meta verified business accounts. It helps users to distinguish between authentic businesses and fake accounts. Many users place high value on the green tick, and brands sporting this badge will see a positive impact on their business. But how can you business apply for the green tick badge? Read all about it below.

Is this region a better fit for you?
Go
close icon