Education
From student onboarding and notifications to enquiries and timetable changes, we've got the tools to deliver a seamless student experience.
Enable students to onboard themselves via WhatsApp and mobile landing pages.
Enable students and parents to get responses 24/7 via support agent or chatbot.
Securely obtain signed acceptance letters and quotes through WhatsApp and Sign.
Enable staff to manage incoming queries with context through a single dashboard.
Allow learners, employees, and educators to sign application documents securely from anywhere. Add online identification and Two-Factor Authentication through SMS to the enrolling procedure.
Communicate easily across conversational channels in one omnichannel inbox. Enable collaboration between faculties, administrations and safe communication with students. Empower impactful online learning outside the classroom.
Automate and create smart chatbots for learners and parents to communicate about admissions, recruiting, registration FAQs, and daily services using conversational channels that learners frequently use.
The journey of learning and education extends beyond the classroom. Now, you can connect with your students anywhere by enabling teachers and administrators to initiate conversations.
Engage with students through their preferred channels to provide support, notify them about admission and timetable updates, and launch campaigns. Whether it's WhatsApp, Apple Messages for Business, Email or any other daily communication channels that students prefer, you can combine them to facilitate seamless communication. Simply choose the channels that your students use daily, and let the conversations begin.
Conversational ChannelsConnect with your tech-savvy students using mobile landing pages and WhatsApp, meeting them where they are - on their phones. This approach can increase engagement and encourage participation. By creating a mobile landing page with valuable study resources, you can share the link via WhatsApp to help students prepare for exams and assignments
PagesWave goodbye to outdated student communications with low open rates. Make life easier for you and your students by automating applications, FAQs, and daily services, and enjoy the added benefit of a friendly chatbot available around the clock to assist with any queries.
Scripted ChatbotPicture this...you're leaving a bustling club, but all around you, people are tossing aside paper flyers meant to draw them back for the next big night. Jeroen and Gilbert watched countless flyers hit the floor, when they thought, "There’s got to be a better way!". Gilbert sent a simple text to Jeroen: "Will you join me at Highstreet?" That message changed everything.
Diving deeper into CM.com's CPaaS approach is empowering business users to unlock Communication Excellence - a guest article by Quadrant Knowledge Solutions, a global advisory and consulting firm focused on helping clients in achieving business transformation goals with strategic business and growth advisory services.
There are many different ways to send text messages, and the various names and acronyms may start to feel daunting. In this blog, we'll tell you everything about SMS and MMS.
Appointment no-shows, delivery delays, abandoned online shopping carts, late payments - all of the above can be quite the headache for many businesses. SMS notifications offer a solution.
In the current digital era, technological and online advances are rapidly growing, creating new ways for businesses to engage with their customers. Unfortunately, where there is growth, there will be criminals trying to steal some of the profits. Protecting business data, customer information, and online accounts is a priority for every modern business. SMS security can help protect your business and your customers from online fraud and cyber crime.
As a member of the customer service team, you stand on the front lines of customer interaction every day. In a world where customers demand quick and personalised service - long wait times, impersonal responses, or worse, incorrect answers, can quickly drive a customer away. Your goal, however, is to connect customers with your organisation and deliver the best answers and service possible. It’s incredibly satisfying to see a customer leave a conversation happier and eager to purchase your product. Your efforts can significantly enhance the customer experience, but you need the right tools to truly excel. Integrating these tools into a platform amplifies your capabilities and lets you experience the power of the platform effect.
Add SMS to your contact centre and help your agents to connect with your customers on the most reliable channel. Tackle more conversations at a time without losing the important personal touch, and gain valuable insights with streamlined SMS feedback surveys to enhance customer satisfaction rates.
We all want to get our messages out there. We want to engage with our customers, raise brand awareness, and connect with our target audience. WhatsApp Business Platform helps you safeguard the way you communicate with existing and potential customers, making sure that you provide them with a meaningful and relevant customer experience to help grow your business.
RCS, or Rich Communication Services, is the latest evolution in text messaging, and it's well on its way to becoming the world's biggest messaging channel. There’s never been a better time to explore what RCS can do for your business.
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