Banking and insurance your clients will love

Deliver an excellent experience your clients can bank on anywhere.

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Industries

Financial Services

You deliver the experience, we deliver the tools

Financial service is a fast-paced sector and fintech has driven the transformation. With so much choice and fierce competition, clients have become more demanding in their search for the best service. Our platform enables your brand to deliver the best experience for your clients.

Banking

Digitise the entire banking experience for your clients from onboarding and applications to time sensitive notifications and customer support.

Insurance

Offer personalised insurance for each client whilst creating a seamless quote and claims experience inside the most popular messaging channels.

International Remittance

Enable clients to create secure and safe transactions whilst offering 24/7 support through their channel of choice.

Financial Advisory

Enable quick and seamless onboarding via digital signatures and keep client conversations inside their preferred messaging channels.

Empower your team to deliver excellent client support

Give your customer satisfaction the boost it deserves.

Enable your staff to focus on complex service requests from multiple channels inside one inbox while automating repetitive tasks with a chatbot.

Mobile Service Cloud

Protect and secure client information

Protect your clients and corporate data against security and compliance breaches.

Make sure digital clients are who they claim to be with authentication via SMS, Voice, Push and WhatsApp.

One Time Passwords

Reach customers on any channel

From new policy onboarding to mobile banking, timing is key. Be there at the precise moment through the channel of choice.

Conversational Channels

Customer stories to inspire your business

Sasfin Bank

Sasfin implemented CM.com's SMS Gateway API to deliver messages at scale, and the messaging success improved increasing customer engagement and satisfaction.

Hollard Insurance

Hollard Group eases communication with CM.com's Mobile Service Cloud and WhatsApp to digitise insurance product offerings and how claims are submitted.