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Kurt Ferreira

Recent press releases

unveils-groundbreaking-safeguard-feature-to-combat-artificially-inflated-traffic-ait-fraud

Oct 20, 2023 • CM.com

CM.com Unveils 'Safeguard' Feature to Combat Artificially Inflated Traffic (AIT) Fraud

Breda, The Netherlands, 26 September 2023 - CM.com, a leading provider of Communication Platform as a Service (CPaaS) solutions, is proud to announce the launch of its cutting-edge feature, 'Safeguard: Destination Management.' This innovative addition to the company's robust platform empowers customers to protect themselves against artificially inflated traffic (AIT) fraud by managing messaging traffic to specific destinations.

Engagement platform generative ai engine

Sep 19, 2023 • CM.com

CM.com Celebrates Launch of Generative AI Engine: Revolutionizing Customer Engagement

Breda, Netherlands, September 15, 2023 - CM.com, a global leader in conversational commerce solutions, is pleased to announce the successful launch of its innovative Generative AI capabilities. This release represents the latest advancement in CM.com’s ongoing AI investment efforts.

Jul 05, 2023 • CM.com

TechnoGirl Trust Partners with CM.com to Create STEM Careers for South African Girls

Johannesburg, July 6th, 2023 - CM.com, a global leader in conversational commerce solutions, is excited to announce its partnership with TechnoGirl Trust (TGT) in selecting four exceptional beneficiaries from the TGT programme for an exclusive internship opportunity.

Research report press release about personalization

Jun 25, 2023 • Research

Research on Personalisation: Are Retailers Getting It Right?

Consumers today expect personalised experiences throughout their customer journey. Numerous retailers are falling short of meeting these expectations, but a recent study conducted by CM.com sheds light on the potential for improving overall brand perception by enhancing consumer experiences with personalisation opportunities.

Generative ai press release with conversational ai cloud

Jun 22, 2023 • Conversational AI

CM.com is Launching Advanced Cross-Product Generative AI Capabilities

Breda, Netherlands, June 22, 2023 - CM.com, a global leader in conversational commerce solutions, is excited to kickstart its new cross-product Generative AI platform with a group of 10 of its leading customers.

Feb 16, 2023 • Ticketing

CM.com announces new deals with Amnesia, Ibiza and TixBox, Middle East and North Africa

CM.com today announces two new deals with Ibiza institution Amnesia, and TixBox, the ticketing partner for Alchemy Project who are a leading entertainment company in the Middle East and North Africa.

Feb 16, 2023 • Awards

Juniper recognizes CM.com as leader in CCaaS market

Juniper Research ranks CM.com, the market leader in cloud software for conversational commerce, as a leader in the Contact Center-as-a-Service (CCaaS) market.

Feb 16, 2023 • Mobile Service Cloud

CM.com and Shopware announce partnership for further expansion

Breda - CM.com, market leader in Conversational Commerce, is partnering with Shopware, provider of an open source e-commerce platform.

Feb 16, 2023 • Customer Data Platform

CM.com named an ‘Established Leader’ in Juniper Research's CDP Vendor Competitor Leaderboard

Juniper Research’s Competitor Leaderboard: CDP Vendors places CM.com as one of 14 leaders in the market.

Jul 01, 2022 • Research

CM.com Publishes Research Into Online Habits in South Africa

A new research report from CM.com provides interesting insights into how South Africans are embracing digital channels and online platforms to perform a wide range of activities. 2000 respondents participated in a country-wide research project during the second quarter of 2022. The study shows that life has moved online for people across all income brackets and ages in South Africa in a variety of sectors.

Jun 07, 2022 • CM.com

CM.com selected as Euronext Tech Leader

CM.com, a global leader in cloud software for conversational commerce, has been selected to participate in Euronext Tech Leaders.

Mar 15, 2022 • CM.com

CM.com completes acquisition of Building Blocks

CM.com, a global leader in cloud software for conversational commerce, has completed the acquisition of Consumer AI technology company Building Blocks.

Feb 17, 2022 • Sponsorship

Absa Cape Epic launches virtual race office via WhatsApp chatbot

CM.com is pleased to announce the partnership with Absa Cape Epic as the official Conversational Commerce Partner and headline sponsor of the women’s category.

Feb 01, 2022 • Awards

CM.com Awarded Platinum for Best CCaaS Solution and Best Conversational Commerce Solution in Future Digital Awards of Juniper Research

With the Future Digital Awards for Telco Innovation, Juniper Research recognises the most innovative and impactful telecommunication solutions. Two of our software solutions have been awarded Platinum: Mobile Service Cloud for Best CCaaS Solution, and Mobile Marketing Cloud for Best Conversational Commerce Solution.

Dec 22, 2021

Juniper Research Recognised CM.com as “Established Leader” in Three Categories: Conversational Commerce, CPaaS Vendors and Messaging Platforms.

Breda – CM.com (AMS: CMCOM), a global leader in cloud software for conversational commerce, is ranked by Juniper Research as “Established Leader" in Conversational Commerce, as a CPaaS vendor and as a Messaging Platform.

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