previous icon Back to press
Feb 16, 2023
3 minutes read

CM.com named an ‘Established Leader’ in Juniper Research's CDP Vendor Competitor Leaderboard

Juniper Research’s Competitor Leaderboard: CDP Vendors places CM.com as one of 14 leaders in the market.

CM.com, a global leader in cloud software for conversational commerce, is proud to announce it has been named an ‘Established Leader’ in Juniper Research’s CDP Competitor Leaderboard. The report details fourteen CDP vendors that Juniper Research considers leaders in the market. 

CDP Leaderboard

CM.com is placed among the Established Leaders in the report’s CDP Leaderboard, based on Juniper Research’s assessment of each player’s capability and capacity, as well as its product and position in the broader market for CDP services. CM.com scored particularly highly against its competitors for the extent and breadth of its CDP-supported technologies, as well as its segment coverage.

The report also predicts that future leaders in CDP will be those that offer services that can unify data sources into a single platform and urged operators to do so in order to demonstrate ROI.

Jan Saan, CTO of CM.com commented: “We are delighted to have been recognised in this report as an Established Leader in the CDP market. Our ability to streamline the customer journey by integrating marketing and customer service orchestration capabilities into our CDP helps us to consistently deliver better experiences, and ultimately support business growth. To be named within the Competitor Leaderboard serves to highlight the progress and success we are continuing to achieve as a business.”

Sam Barker, Head of Analytics & Forecasting at Juniper Research said: “CM.com continues to show a commitment to differentiating its offerings to set it apart from the competition and demonstrate an improved use of data insights, which has made it a true leader within the ever-growing CDP global market. With opportunities to scale operations ever further, CM.com is certainly a vendor that has the potential to continue driving greater success within the CDP market in the future, bringing with it huge benefits to the broader messaging space.”

juniper-research-cdp-vendor-leaderboard-cmcom

Communications Platform

CM.com’s global geo-redundant Communications Platform offers secure and cost-efficient CDP communication solutions that centralise data to create unified, 360° profiles that give real-time insights into customer behaviour. It is trusted by brands worldwide, including Takeaway.com and VIVID Homes.

Read Juniper Research’s Competitor Leaderboard: CDP Vendors report

Was this article interesting?
Share it!
CM.com
connects tens of thousands of companies with millions of consumers via their mobile phone each day. Behind the scenes, from our innovative platform, CM.com makes sure companies can use these millions of messages, phone calls and payments to become part of people’s lives.

Latest articles

unveils-groundbreaking-safeguard-feature-to-combat-artificially-inflated-traffic-ait-fraud
Oct 20, 2023 • CM.com

CM.com Unveils 'Safeguard' Feature to Combat Artificially Inflated Traffic (AIT) Fraud

Breda, The Netherlands, 26 September 2023 - CM.com, a leading provider of Communication Platform as a Service (CPaaS) solutions, is proud to announce the launch of its cutting-edge feature, 'Safeguard: Destination Management.' This innovative addition to the company's robust platform empowers customers to protect themselves against artificially inflated traffic (AIT) fraud by managing messaging traffic to specific destinations.

Engagement platform generative ai engine
Sep 19, 2023 • CM.com

CM.com Celebrates Launch of Generative AI Engine: Revolutionizing Customer Engagement

Breda, Netherlands, September 15, 2023 - CM.com, a global leader in conversational commerce solutions, is pleased to announce the successful launch of its innovative Generative AI capabilities. This release represents the latest advancement in CM.com’s ongoing AI investment efforts.

techno-girls-press
Jul 05, 2023 • CM.com

TechnoGirl Trust Partners with CM.com to Create STEM Careers for South African Girls

Johannesburg, July 6th, 2023 - CM.com, a global leader in conversational commerce solutions, is excited to announce its partnership with TechnoGirl Trust (TGT) in selecting four exceptional beneficiaries from the TGT programme for an exclusive internship opportunity.

Juniper recognizes CM.com as leader in CCaaS market
Feb 16, 2023 • Awards

Juniper recognizes CM.com as leader in CCaaS market

Juniper Research ranks CM.com, the market leader in cloud software for conversational commerce, as a leader in the Contact Center-as-a-Service (CCaaS) market.

CM.com selected as Euronext Tech Leader
Jun 07, 2022 • CM.com

CM.com selected as Euronext Tech Leader

CM.com, a global leader in cloud software for conversational commerce, has been selected to participate in Euronext Tech Leaders.

buildingblocks-press-release
Mar 15, 2022 • CM.com

CM.com completes acquisition of Building Blocks

CM.com, a global leader in cloud software for conversational commerce, has completed the acquisition of Consumer AI technology company Building Blocks.

CM.com recognized by IDC
Jul 21, 2021 • Awards

CM.com Recognised as a Major Player in the 2021 IDC MarketScape for the Worldwide Communication Platform as a Service (CPaaS) Market

CM.com (AMS: CMCOM), a global leader in cloud software for conversational commerce, has been positioned as a Major Player in the 2021 IDC MarketScape for Worldwide Communication Platform as a Service Vendor Assessment.

cmcom-circuit-zandvoort-jeroen-van-glabbeek
Aug 26, 2020 • CM.com

CM.com becomes primary sponsor of Dutch Circuit Zandvoort and starts digital transformation

Zandvoort, 26 August 2020 - CM.com commits itself as primary sponsor of Circuit Zandvoort. The partnership stems from the successful cooperation that CM.com started with the Formula 1 Heineken Dutch Grand Prix. Both partners of Dutch heritage share a similar vision for the future of sports and leisure events where the need for innovation has become more relevant than ever before. The tools of CM.com result, for all ticketholders of Circuit Zandvoort, in an even better experience and are used simultaneously to guide the event visitor in the best way possible before, during and after the event. Moreover, the tools of CM.com offer better protection against various safety risks.

Is this region a better fit for you?
Go
close icon