Use SMS as a way to increase customer engagement and satisfaction and improve account security with our fast and reliable SMS messaging platform. We deliver messages within seconds around the world through our connectivity platform on our privately owned cloud infrastructure.
Start SMS messaging trialRequest more informationAchieve a 98% open rate for your marketing campaigns with SMS. increase your CTR and ROI with mobile-first SMS marketing.
Add SMS to your contact centre and help your agents to connect with your customers. Send out notifications without losing that personal touch.
Use SMS One Time Passwords (OTP) to enhance the customer experience and increase the security of your (and your customers') online data.
Timely communication via SMS helps streamline your business flow. Send reminders for appointments, deliveries, late payments, and more.
Our SMS gateway makes it easy to send bulk text messages across the globe.
Connect your website or application to our API for reliable and fast global messaging – and benefit from 60+ direct carrier connections to deliver your SMS.
Read moreUse Two-way SMS to follow up on customer responses
Combat fraud with Safeguard: Destination management
We inform millions of consumers effectively about their food order via SMS, using the SMS Gateway of CM.com. An easy choice to inform our consumers proactively and to avoid the need to contact us and worry about their order.
With SMS via CM.com, we can reach a lot of people very quickly. Randstad needs and uses CM.com’s services to quickly and reliably send messages: for us, time is money.
SMS plays a crucial role in BMW’s ConnectedDrive services. CM.com’s global reach means they don’t have to worry about which routing or mobile network they need to use; CM.com takes care of it with the SMS Gateway.
Volume discount from 50,000 messages
Benefit from our bulk SMS solutions with all the tools and features to enrich your message. Make your customers happy, send them delivery notifications, booking confirmations, appointment reminders, and more, at the moment it matters. Discover all the possibilities.
An SMS API is a type of API that allows your business to integrate SMS (Short Message Service) messaging into your existing software platforms. SMS APIs enable you to send or receive SMS messages quickly and easily through any website or application.
More about SMS APISending bulk SMS with the CM.com SMS API is simple. Our platform supports mass messaging, allowing you to reach a large audience with personalised content, scheduling options, and delivery tracking.
·With SMS marketing you can send your marketing messages directly to the phones of your customers. Promote your products, services, events, discounts, and more to a targeted audience via personalised text messages. Benefit from the impressive 98% open rate and higher click-through rate of SMS messaging.
More about SMS marketingAn SMS gateway enables you to send text messages to mobile phones all around the world. The gateway is a joining point between an organisation’s internal systems and the mobile networks, letting you send out SMS messages from your business without a mobile connection. Around 96% of business text messages today are sent by a software application rather than a human. To integrate this functionality into your application, you (or your developers) should implement communication with a SMS API.
More about SMS gatewaySMS text messages are not encrypted. SMS Service Providers like CM.com have safeguards in place to protect businesses and data. These safeguards can monitor traffic, set IP Address restrictions, limit rates, and other measures to ensure security.
Integrating the CM.com SMS API is straightforward. You can access comprehensive documentation, code examples, and SDKs on our developer portal. Our support team is also available to assist you during the integration process.
More about SMS APIThere are many different ways to send text messages, and the various names and acronyms may start to feel daunting. In this blog, we'll tell you everything about SMS and MMS.
Appointment no-shows, delivery delays, abandoned online shopping carts, late payments - all of the above can be quite the headache for many businesses. SMS notifications offer a solution.
In the current digital era, technological and online advances are rapidly growing, creating new ways for businesses to engage with their customers. Unfortunately, where there is growth, there will be criminals trying to steal some of the profits. Protecting business data, customer information, and online accounts is a priority for every modern business. SMS security can help protect your business and your customers from online fraud and cyber crime.
Add SMS to your contact centre and help your agents to connect with your customers on the most reliable channel. Tackle more conversations at a time without losing the important personal touch, and gain valuable insights with streamlined SMS feedback surveys to enhance customer satisfaction rates.
SMS is one of the oldest messaging services, and the rise of instant messaging apps definitely made a dent in SMS traffic. Contrary to the newer apps with their rich features, SMS is quite basic with; plain text messages, no fluff and a character limit of 160. Regardless, SMS is still one of the most impactful communication channels today. Read all about SMS statistics and its continued value for modern business communication.
Amid the thicket of technology TLAs with 2 in them (B2B, P2P, 2FA,...) is one of the simplest A2P messaging, or “Application-to-Person”. You may not be familiar with the acronym, but it’s probably touched your life several times in the last week alone. Let’s see why A2P remains relevant as a messaging technology today.
Want to grow your business? Then customer contact is key. Now that everybody and everything is connected to each other via these powerful little computers in our hands, the way you communicate with customers is becoming increasingly important for your success. Read all about how you can use SMS to elevate your customer contact, drive sales and create a loyal customer base.
WhatsApp and SMS are both immensely popular messaging channels. Both have their own unique traits, use cases, and added business value. We can all acknowledge this, but what exactly are the differences between them? What are the similarities? And more importantly, which one will add the most value to your business? In this blog we'll dive into the world of WhatsApp vs SMS and the benefits of both.
During the Black Friday rush, retailers significantly increase SMS traffic to share exclusive deals, limited-time offers, and early access with customers. In 2022, brands sent 68% more SMS messages on Black Friday. By harnessing the power of this popular communication channel, businesses can reach eager shoppers, boost engagement and drive conversions. Some SMS campaigns have delivered an incredible 2000% return on investment (ROI) during Black Friday. Yet, with increased traffic, retailers must effectively manage and measure SMS campaigns to truly capitalise on the Black Friday weekend.
Select a region to show relevant information. This may change the language.
+27 (21) 180 2560
