Discover our scalable voice solutions
Whether you're a contact center, an enterprise, or need SIP for a wholesale solution, our scalable platform offers you the solution you need.
Manage your call flows with our Voice API to easily build IVR applications, without the complexity of integrating voice functionalities.
We deliver global direct dial-in (DDI), Toll-Free and Premium numbers and can easily port your existing numbers to the CM.com platform.
Easily scale your Concurrent Channels and Call Setups per Second. CM.com is able to handle both your inbound as well as outbound capacity.
Get insights into detailed information about each call for anti-fraud purposes, such as timestamp, destination, surcharges, and more.
Talk to a Voice expertBenefit from premium call quality through our global geo-redundant platform. Connect your phone system with our SIP Trunk and make quality calls at the lowest cost.
Please note, as of 01 June 2024 SIP trunk services for local South Africa outbound will no longer be available.
Create and configure multiple SIP trunks.
Get detailed insight into your call history.
Request and configure new numbers.
Download prices per country and operator.
Do want to implement additional voice functionalities on top, or instead of our SIP Trunking service?
You now have access to our comprehensive set of APIs, enabling you to build voice applications with our prefab building blocks.
Text to speech or audio notifications.
One-Time Passwords (OTPs).
Call forwarding and DTMF input.
Easily scale your Concurrent Channels and Call Setup per Second.
Use Voice in your marketing campaigns to send personal messages.
Port your existing phone numbers easily to the CM.com platform.
Get insights into detailed information about each call for anti-fraud purposes.
Making sure you can call your customers is one thing. Enabling customers to call you might be even more important.
As a VoIP provider, we deliver global direct dial-in (DDI), Toll-Free and Premium numbers and port your existing numbers to the CM.com platform.
Direct Dial-in (DDI) inbound numbers.
Toll-free inbound numbers.
Worldwide coverage.
The SIP Trunk of CM.com is ideal for processing large volumes of phone traffic, for both inbound and outbound calls.
Our Voice solutions can be fully customised based on any needs for performance-driven Contact Centers.
Connect your phone system with CM.com's SIP Trunk and make calls at the lowest cost. Our connection is of premium quality.
Connect your telephone system with our powerful SIP Trunk and send all your inbound and outbound traffic via CM.com.
We give you full control over your SIP trunks via one easy to use cloud app. Use the Voice Management app to setup, configure and manage your SIP trunks. The app puts you 100% in charge of your trunks and provides detailed insights into your usage.
Want to know what’s going on with your voice traffic any time of day? With Voice Analytics you have real-time insight in your voice data, including volume, destinations, cost and quality statistics.
Detailed insight in your calls is essential for billing, cost control, and anti-fraud purposes. Using our cloud tooling, or nifty API, you get instant access to Call Detail Records (CDR).
Get access to a range of great VoIP products and services to enhance your global voice business. Direct operator connections worldwide mean premium call quality through our global geo-redundant platform.
Talk to a Voice expertContrary to what you may believe about the preferences of the younger generations, recent data indicates that the telephone remains the favoured method of customer support for 69% of consumers across various age groups, including Gen Z and millennials. Additionally, there has been a consistent upward trend in Google searches for "phone number customer service" in the US over the past five years. This demonstrates a sustained and growing reliance on phone-based customer service solutions, highlighting its enduring significance in the contemporary consumer landscape.
It’s no secret anymore, consumers expect to be able to engage with brands on their mobile devices. For brands, it is the best channel to reach your customers and to drive sales. While not every business needs a mobile app to meet consumer demand, every business needs a smart mobile marketing strategy. We’ll take you through the mobile marketing errors that shouldn’t be made next year.
Wouldn’t it be a fascinating study to put a Rand value on service speed? How much do you think it would be worth to your company to route customers as quickly as possible to the right place where their problems can be solved in record time?
What's more impactful than a personal, spoken message? The human voice is one of the most powerful ways to convey information to your customers, supporters, and employees. But how can you do it at scale? Voice campaigns enable you to reach people effectively, boosting engagement and reach while controlling costs.
The next time you walk into your favorite brick-and-mortar clothing store, try noting the number of service interactions you encounter in a single visit. You won't get a similar experience online. It's time for multichannel retailers to reimagine the customer experience in a digital setting. Think — immersive, personalised experiences that grab shoppers' attention.
Microsoft Teams has become a staple of the business world. Part of its boost in popularity has been thanks to working from home becoming the norm in recent times. The fact it is currently one of the fastest growing products in the world should come as no surprise. Microsoft Teams handles internal communications, meetings and offers options for document management and app integrations. But did you know you can also use it as a platform to make business calls?
If a business process or a system can be done better, faster, and cheaper, then it makes sense to embrace it wholeheartedly. That said, what do you know about VoIP?
VoIP is the new market standard for business telephony. Compared to ISDN, it is easier to set up and more cost efficient. However, behind setting up a VoIP call, there is still some complexity to take into account. Especially for companies that have a focus on scaling their business internationally, it can become increasingly challenging. But not with these 3 tips.
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