Annual Report 2024
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In 2024 CM.com restructured from segmented categories to business units - CONNECT, ENGAGE, PAY, and LIVE - to enhance efficiency and support future profitable growth by integrating AI technologies.
One Connection for All Conversations. That is what our connectivity platform stands for. Connect with customers on their preferred communication channels via one platform and deepen the relationship with a hyper personalized approach. We cater to businesses of all sizes and industries, with a primary focus on key industries like: Financial Services, Logistics & Transport, Retail & Ecommerce and Tech & Media.
“I worked on the Messaging system for nearly 20 years, and a lot of my code is still at the core of our SMS system today. It’s an accomplishment I feel fortunate to have contributed to, as almost all the 45 billion messages we’ve processed since 2004 have passed through my code.”
“It is a blessing to work with so many talented people in an environment where we make this happen every day.”
The strategy of CM.com has always been focused on creating solutions that add value to its clients. Following internal restructuring last year, our four business units now work together to create value for our clients more effectively.
We are steadfast in our commitment to equality, and our non-hierarchical structure empowers everyone to contribute based on their unique strengths and interests.
At CM.com, sustainability is an integral part of our identity and operations. This year we are reporting our first sustainability statements in line with the EU's Corporate Sustainability Reporting Directive (CSRD).
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