Knowledge Center next icon Images in our email signature don't work (MSC).
Sep 26, 2022
1 minute read

Images in our email signature don't work (MSC).

Issue

If images added to the email signatures do not work, please make sure you check how these images are added in the template.

Product

Mobile Service Cloud

Resolution

The source of the image should be added, navigate to Settings -> Templates and click on the image symbol.

Image_icon_signature.png

The following pop-up will be shown, here you can add the image source and the dimensions:

Insert_Edit_Image.png

❗ To assure the images being shown in every email client, it is recommended the images are being hosted on the domain used to send the email. ❗

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