Goal

You know which options you have to format text in the Mobile Service Cloud.

Who can it help?

- End user

How to format text

When writing a message to the customer, an colleague in the Mobile Service Cloud or someone external you have different options to format the text.



Bold
Makes the text bold.

Italic
Makes the text italic.

Underline
Underlines the text.

List
You can select multiple lines of text and select the list option to make each line a bullit-point. If don't have any text selected you start a new bullit-point list.

Hyperlink
You can select text to make it a hyperlink. You are able to choose to which URL you want to hyperlink and which text will be displayed.