Goal
To explain what headers need to be present to have an anonymous call routed successfully and explain the correct format.
Product
Voice
Resolution
In order to send calls anonymously via a CM SIP trunk, the following headers need to be included in the SIP invite:
Privacy: id
This header defines the call to be anonymous. It overrides any information in the ‘FROM’ header, and overrides it with ‘anonymous’, making sure the CLI is not displayed.
P-Asserted Identity (PAID):
This header is used to send a valid CLI with an anonymous call. Without this, a call is not accepted by either CM, or the carrier it is routed to.
Example: P-Asserted-Identity: sip:userpart@hostpart or tel:userpart.
P-Asserted-Identity: sip:[email protected]
Calls with a P-Asserted Identity in non-International number format will be surcharged with €0.25/minute.
A PAID is not mandatory as long as the RPID or From header contains a valid CLI.