Knowledge Center next icon How do I transfer credit from one account to another?
Nov 15, 2022
1 minute read

How do I transfer credit from one account to another?

Product

  • Messaging

  • Voice

  • Mobile Marketing Cloud

  • Sign & Identity

  • Ticketing

  • Platform - E-Commerce

  • Platform - Website

  • Platform - Order to Invoice

  • Cloud

Steps

If you are the owner of multiple (sub)-accounts you can transfer prepaid credit between accounts in the Settings menu.

  1. Click on your name in the top right corner and choose for Settings
    image.png

  2. Go to "Accounts" in the menu on the left side

  3. Click on the transfer credits button
    image.png

  4. Select the account where you want to transfer credit from. State the amount you would like to transfer. And select the account you want to transfer credit to. Proceed to finalize the transfer.

group icon
Get support

Can’t find the answer you are looking for?
Ask for the help of our chatbot, or get in touch with our support team.

Contact Support
Is this region a better fit for you?
Go
close icon