| Type | Time range | Time needed for Dashboard data to update |
| Long-term Dashboards | 13 months | once per day |
| Short-term Dashboards | 2 months | approximately 4 hours |
| Long-term Dashboards | Type | | Short-term Dashboards | Type |
| Answers | Optimization | | Business Report Details | Reporting |
| Dialogs | Optimization | | Feedback | Optimization |
| Events | Optimization | | Gap Analysis | Optimization |
| FAQs | Optimization | | Interaction Explorer | Optimization |
| KPI Overview | Reporting | | Patterns | Optimization |
| Monthly Report | Reporting | | Tasks: Answers, FAQs & Dialogs | Optimization |
| PM Overview | Reporting | | Tasks: Q&A Recognition | Optimization |
| Q&A Questions | Optimization | | Recognition Analysis | Optimization |
| Quarterly Business Report | Reporting | | Customer Journey (1 week) | Optimization |
| T-Dialogs | Optimization | | | |
| Weekly Report | Reporting | | | |
Time is always calculated in UTC (Universal Coordinated Time) not the timezone where the interactions took place.
Dashboard Types
