Goal

Share information with regards to the rules and regulations of routing voice traffic within South Africa

Product

• Voice

Steps

For calls to South Africa(+27) a reduced rate might be applicable, if the following rules & regulations are met:

• The company sending the calls should be registered in South Africa and be able to provide proof of this

• The A-number (CLI) sent with the outbound calls should be hosted at CM.com

• Calls must originate in South Africa, no CLI manipulation is allowed

• Sending calls without adhering to above traffic rules, might result in unreliable call quality and a penalty surcharge of €0.15/minute.

• For more information, please contact CM Support ([email protected])

Requirements to make use of Wanatel (ZA Carrier for ZA Traffic)

- If it's a Wholesale VoIP client, they must have offices in ZA and be able to prove it and have their RICA documentation- If it's a Wholesale VoIP client, they must ensure their end clients have offices in ZA and be able to prove it and have their RICA documentation- They must get a DID from Wanatel and only use that DID for outbound calls, they cannot use that DID on any other carriers terminating into ZA- Customer must provide RICA documentation ( Proof of ZA address not more than 3 months old, copy of their ID, Registration number of company, Letter of authority or affidavit confirming company representative)

Requirements to make use of Vox (ZA Carrier for ZA Traffic)

- If it's a Wholesale VoIP client, they must have offices in ZA and be able to prove it and have their RICA documentation- If it's a Wholesale VoIP client, they must ensure their end clients have offices in ZA and be able to prove it and have their RICA documentation- They must get a DID from VOX and only use that DID for outbound calls, they cannot use that DID on any other carriers terminating into ZA- Customer must provide RICA documentation ( Proof of ZA address not more than 3 months old, copy of their ID, Registration number of company, Letter of authority or affidavit confirming company representative)