Goal

Share information with regards to the rules and regulations of routing voice traffic within France

Product

• Voice

Steps

New measures

Introduction of the geographical number regulations on 1st January 2023

1. Active from 01-2023 onward. A regulatory change will take effect in France
   which will affect number requests.

   1. From that date it is only possible to sell numbers that we own as a carrier to direct customers.

   2. From that date, resellers are not allowed to resell numbers to end customers.

   3. More information: https://www.arcep.fr/demarches-et-services/utilisateurs/degeographisation-des-numeros-de-01-a-05-ce-qui-change-au-1er-janvier-2023.html

   4. CM.COM is currently applying to become a registered operator to be able to acquire our own number ranges.

Previous measures:

Introduction of the first anti spam call measures on 1 August 2019

As of August 1st, 2019, the
French Telecom authority Arcep introduced the following regulations to
protect end-users from spam and robo-calls:

To limit the disruptions that robocalls and spam calls cause end
users, in July 2018 Arcep adopted two measures whose implementation was
moved to 1 August 2019:

1. Active per 08-2019: Forbidding the use of a geographical number
   (starting with 01 to 05) or a multi-purpose number (09) as the caller ID
   for international calls or messages, when no authentication mechanism
   is in place;

2. Active per 01-2021: Forbidding automated systems that make more
   calls and transmit more calls than they receive from using
   geographical numbers (starting with 01 to 05), mobile numbers (06-07) or
   multi-purpose numbers (09) as their caller ID.

CM.com customers may still be able to make calls to French
destinations (Fixed/Mobile) with a French fixed geographical A-number.
However, as of February 1st 2020, these calls may be blocked. Custom
routing will be evaluated on a case by case basis.

More information can be read on the official Arcep website: [Arcep Regulation] (https://en.arcep.fr/news/press-releases/p/n/numbering-plan-2.html)