Log In
menu
Products
Engagement Platform
Mobile Service Cloud
Shared Agent Inbox
Conversational AI Cloud
AI Chatbot & Voicebot
Mobile Marketing Cloud
Marketing Campaigns
Customer Data Platform
Unified Customer Profiles
Generative AI
An AI Assistant For Everyone
Connectivity Platform
SMS
Worldwide Text Messaging
Business Messaging API
One API, All Channels
One Time Password API
Generate and Verify OTPs
Verification API
Easy and Secure Authentication
Voice
SIP Trunking & Voice API
Payments Platform
Online Payments
For Webshops & eCommerce
POS Payments
Fixed & Mobile Terminals
QR Payments
Mobile Payments via QR code
Ticketing Platform
Ticketing
Event Ticketing & Registrations
Event App
Festival & Event App
Cash Register
Cashless Payments
Event Marketing
Data Driven Communication
Conversational Channels
WhatsApp Business
Instagram
Facebook Messenger
RCS Business Messaging
Viber
Telegram
Apple Messages for Business
LINE
See all Products
Solutions
Industries
Financial Services
Leisure & Travel
Logistics & Transport
Music & Live
Retail & eCommerce
Sports
Tech & Media
See all Industries
Use Cases
Commerce
Empower customer journeys through seamless shopping experiences
Marketing
Maximize your impact with personalized conversational marketing campaigns
Service
Revolutionize your customer service experience with conversational support
Verification
Secure your business from cyberthreats with easy all-in-one verifications
Pricing
About Us
Inspiration
Blog
Customer Stories
Downloads
Events
The CM.com Story
Company
Awards & Recognitions
Careers
Investor Relations
Partners
Press
Sustainability
Support
Resources
Developers
Integrations & Plugins
Trust Center
FAQ
Glossary
Knowledge Center
Platform Status
Contact Sales
Sign in
Contact Sales
Knowledge Center
Conversational AI Cloud
Dashboards
Conversational AI Cloud Support
Dashboards
General Info
Dashboards
Dashboard Types
Dashboard Filters
Optimization Dashboards
Answers Dashboard
Customer Journey Dashboard
Devices Dashboard
Dialogs Dashboard
Entities Dashboard
Events Dashboard
FAQs Dashboard
Feedback Dashboard
Interaction Explorer Dashboard
Q&A Questions Dashboard
Recognition Analysis Dashboard
Tasks: Answers, Dialogs and FAQ
Tasks: Article (Q&A) Recognition
T-Dialogs Dashboard
Reporting Dashboards
Business Report Details Dashboard
KPI Overview Dashboard
Monthly Report Dashboard
PM Overview Dashboard
Quarterly Business Report (QBR) Dashboard
Weekly Report Dashboard
FAQs
What timezone do the Dashboards use?
How to find ID's from the Dashboards in the CMS
Why isn't it possible to filter on session mode in the Customer Journey dashboard?
Can you retrieve dashboard data past the time range?
How to get an interaction log from the Reporting API using Postman.
Can I have data deleted from my Dashboards for a specific time period?
Why are the dashboards so slow?
How do I analyze activations of linked article answers?
How long does it take for Dashboard Data to show after going live?
Does stepping out of a T-dialog count as the completion of the dialog?
Are stop words used in calculation of the recognition rate?
Are user questions consisting of only stop words used in calculating the recognition rate?
Why are some context missing from my filters in the Customer Journey dashboard?
What Is qa-0?
How to Download Dashboard Data
How to Sort Dashboard Data
Interaction Logs & Column Descriptions
About CM.com
Blog
Pricing
Contact
SIP Trunking
Voice API
Mobile Order
Online Payments
Payment Links
Payment Methods
POS Payments
QR Payments
Recurring Payments
SMS Gateway API
Event Ticketing
Seated Ticketing
Business Messaging API
Cash Register
Chatbot
Connectivity Platform
Conversational Channels
Customer Data Platform
Email Campaigns
Event & Festival App
Mobile Marketing Cloud
Mobile Service Cloud
One Time Password API
Payments Platform
Sign
Ticketing
Privacy Statement
Terms and conditions
Cookie Policy
Sitemap
Investor Relations
