Knowledge Center next icon Why do I get an error when downloading CSV from the dashboards?
Oct 17, 2022
1 minute read

Why do I get an error when downloading CSV from the dashboards?

Known Issues & Bugs toggle

Issue

You receive an error message when downloading csv file from the dashboards.

Product

  • Conversational AI Cloud

Resolution

If you receive an error message such as 'Culture is not supported' when Downloading a CSV from the Dashboards, you might need to change your 'Region and Language Settings' in Windows or Chrome to English (US) or English (UK).

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