Feedback Dashboard

Feedback is an important part of creating the ultimate customer experience. When using the Conversational AI Cloud chatbot, a feedback question is asked to rate the answer of the chatbot. In this video Customer Success Manager Wilger is going to explain how to read the data in the Feedback Dashboard in Conversational AI Cloud.

For more information about the Feedback dashboard, check the following article: https://www.cm.com/knowledge-center/conversational-ai-cloud/dashboards/978af576-4f24-4af1-87ae-6590dff35f35/