GenAI leverages the power of Large Language Models (LLMs), while protecting against their common pitfalls such as incorrectness & inappropriateness.
Resources can be added to GenAI's knowledge in the Knowledge screen via the web crawler and via files. Read more in this article
Under the Behaviour tab in GenAI, you can set the tone of voice for the AI agent. To better understand how the setting can be used, use this article,