Knowledge Center next icon Identity & Sign next icon Sign next icon Understanding Dossiers and Documents in Sign by CM.com
Sep 21, 2022
1 minute read

Understanding Dossiers and Documents in Sign by CM.com

Within Sign by CM.com, it is crucial to understand the distinction between the terms dossier and document to effectively use the platform.

Document

A document is a file that you want to be signed. Supported file types include:

  • .PDF
  • .DOC(X)
  • .RTF

Each document is an individual file that requires signatures. While documents are signed independently, the cost is determined by the number of documents in a dossier, with charges applying per successfully signed document.

Dossier

A dossier is a collection that includes one or more documents along with other relevant information. Here's what makes up a dossier:

  • Multiple Documents: A dossier can contain several documents that may need to be signed separately.
  • Unified Overview: For a streamlined signing experience, all documents within a dossier are presented in a single overview for recipients.
  • Relevant Information: A dossier includes all necessary information to facilitate a complete and efficient signing process.

Term

Definition

Document

The .PDF / .DOC(X) / .RTF file to be signed

Field

Location of the paragraph, signature, date etc.

Recipient

Person who needs to sign the document

Status

Indicates whether the document has been signed, is pending or has been declined

Audit report

Shows all steps taken, by whom, when and where to identify the invitee and make it legally binding.

Dossier owner

The user in your organization who receives updates regarding the dossier

Attachment

Attachments are a special type of document that can be added to the dossier but will not be signed (and therefore will also not be invoiced)

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