Knowledge Center next icon How to upload consent via File upload in the Customer Data Platform
Nov 29, 2022
2 minutes read

How to upload consent via File upload in the Customer Data Platform

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Goal

In this article you find how to upload consent data in the Customer Data Platform via a file upload.

Who can it help?

  • MMC users

  • Marketeers

  • Customer Success Managers

How you can upload consent data via a file upload, is explained in detail in the following article: How to do a file upload in the Customer Data Platform

The step for uploading consent is explained in the 4th step of importing your file upload in the Customer Data Platform, after you have selected 'File Upload' as new integration:

  1. Upload your data

  2. Organize your data

  3. Match properties

  4. Consent

  5. Review & complete upload.

Click on the dropdown and select a consent event:

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  1. When you have selected a consent event, more options will pop up: image.png

  • Consent location: the URL/place where the end-user gives their consent. For example: www.cm.com

  • Consent text: the specific text that the end-user agrees to. For example: I agree with the Terms & Conditions.

  • Consent value: either true or false.

  • Date of event: the date/time when the end-user agreed to the conditions. This can be for example the purchase date of a ticket.

Please note that you always have to select one of the key properties in order to upload your consent correctly. This means that you always have to select either a mobile phone number property or an e-mail address. This is also dependent on what your key properties are.

Furthermore, you can also set a fixed value in the dropdown. This means that the data will be the same for everyone in the file upload. For example, if you know that everybody in your file upload agreed on the T&C on your website, you can set the URL of the website as a fixed value.

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If you filled in all the necessary dropdowns you're all done! Click on 'upload now' and your file will be uploaded and your data can be found at Event Insights.

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