DKIM

For extra security on your traffic, we offer DKIM signing. To set up DKIM, you need to add CNAME records per domain to your DNS settings.

DKIM (DomainKeys Identified Mail) is an email authentication method designed to detect and prevent email spoofing. It allows the sender of an email to attach a digital signature to the message, which can be verified by the recipient's email server to ensure that the email was indeed sent by the legitimate domain and hasn't been altered in transit.

The main purpose of DKIM is to improve email security by verifying that the email message is authentic and has not been tampered with. It adds another layer of trust to the email communication process, helping to combat phishing, spam, and other malicious email activities.

How DKIM Works:

1. Signature Creation: When an email is sent, the sending mail server generates a cryptographic signature using a private key. This signature is applied to specific parts of the email, such as the body and headers.
2. DNS Record: The public key used for signature verification is published in the domain's DNS (Domain Name System) records. This public key is accessible to receiving mail servers.
3. Signature Verification: Upon receiving the email, the recipient's mail server can look up the public key in the DNS records of the sender's domain and use it to verify the email's signature. If the signature matches, the email is considered valid and untampered with.

Benefits of DKIM:

• Protects against email spoofing: DKIM helps ensure that the email truly comes from the domain it claims to come from, making it harder for attackers to impersonate legitimate senders.
• Enhances trust and deliverability: Emails that pass DKIM checks are more likely to reach the inbox instead of being marked as spam, improving deliverability rates.
• Integrity and authentication: DKIM provides proof that the content of the email has not been altered during transmission.

In combination with other email authentication methods like SPF (Sender Policy Framework) and DMARC (Domain-based Message Authentication, Reporting, and Conformance), DKIM plays a crucial role in protecting users and organizations from email fraud and improving the overall security of email communications.

Send a ticket via Jira to the Engage support team with each domain you would like to use. Our support team will create the CNAME records and send them back to you. You will need to add the CNAME records to the DNS server.