Goal

You know how you can edit the subject of a conversation.

Who can it help?

- End user

How to edit the subject

You're able to edit the subject of every conversation in the Mobile Service Cloud. You may want to change the subject because of a typo or you want to a add a reference to the subject to find it easier. A reference could be adding an order number.

Below you find a video how to edit the subject of a conversation.