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Ticketing
Event Ticketing
Ticketing Support
Event Ticketing
Getting Started
Checklist Ticketshop - Start Selling tickets
What is a ticket poule?
How to organise a presale?
How to secure my Ticketshop for a selected group of people?
Consumer details
What is Ticket Personalization?
How do I edit the personal details of an order ?
How can I edit the name on a guest list ticket?
Why is the age of the visitors of my event so high?
How can I see where my visitors live?
Consent Management
How to add a marketing opt-in in my ticketshop?
General terms and conditions & privacy policy visitors CM Ticketing
Payment Methods
Which payment methods are available in the Ticketshop?
How to enable invoicing for your visitors?
Analytics
How do I use tracking presets?
How many visitors are currently in my ticketshop?
How many visitors am I expecting for my event?
How can I export the visitor data?
How do I export the consumers that agreed to receive the newsletter?
Ticketshop
How can I create a Ticketshop?
How to Integrate Ticket Shop Using an Iframe
Is it possible to disable the ticket download?
How do I create upsell tickets?
How can I add extra steps in the Ticketshop?
How do I create ticket categories in the shop?
How can I create ticket categories?
Customize ticketshop
What are the measurements of the Ticketing - custom shop?
What does the order confirmation email look like and how can I edit this?
How can I add an image to the Ticketshop?
How can I make a custom Ticketshop?
How do I create a ticket layout?
How can I add an image to my tickettypes?
How do I customize mobile ticket layout?
How do I connect my ticket layouts to my tickets?
How can I change the design of my Ticketshop?
Discount Codes
What are discount codes?
How do create your own discount code?
How to modify a discount code?
Refunds
How to request a refund for tickets?
Scanning
Ticketing Scan App Guide
How do I setup a new scanning service?
How do I see who was present at my event?
Some tickets are valid on multiple days. Where do I configure a ticket to be scanned more than once?
Where can I configure the time frame in which my tickets can be scanned?
Payout
When do I receive the payout of my sold tickets?
Where do I fill in my bank account number (IBAN)?
Can ticket fees be paid out early (Ticketing)?
Ticketing x Mobile Marketing Coud
How to integrate CDP into Ticketing?
Consent Management - Email Campaigns
Consent Management - CDP
Marketing Segments
Visitors Segments
Clean-up Customer Data Platform
Ticketing filters in the Customer Data Platform
Ticket Personalization Reminder - Email Campaigns
Contact
How can I contact the CM Ticketing team?
Where can ticketbuyers ask questions about their tickets?
Is CM Ticketing General Data Protection Regulation (GDPR) compliant?
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