Articles from CM.com

May 26, 2020

CM.com Takes Conversational Commerce to the Next Level Through the Acquisition of Leading Conversational AI Provider CX Company

CM.com, a global Conversational Commerce platform, strengthens its customer offering through the acquisition of CX Company, a European (cloud-based) digital conversation platform designed to automatically engage customers in a personalized manner via virtual assistants, intelligent chatbots, and conversational artificial intelligence (AI). The transaction comprises a consideration of € 15.5 million (excluding a capped earn-out). Upon closing, the acquisition will be immediately accretive to EBITDA.

May 15, 2020 • CM.com

CM.com Expands Its Presence in East Africa, Providing Conversational Commerce Solutions for Kenyan Businesses

CM.com talks of its strategic move of opening an office in Kenya to serve its wide range of customers in a localized way. Always at the forefront of connecting people in new and unique ways, CM.com recently increased its global footprint by launching in Kenya on 1 May 2020. By hiring local Country Manager John Mugwe, as well as having a new dedicated website for the region, the company’s main objective is to drive seamless communication between businesses and customers across Africa.

Apr 17, 2020 • RCS

CM.com First to Launch Rich Communication Services (RCS) in Germany

CM.com, a global Conversational Commerce provider, has announced the launch of Rich Communication Services (RCS) in Germany in partnership with Vodafone Germany.

Feb 27, 2020

CM.com Acquires International Ticketing Company Global Ticket

CM.com, the worldwide Conversational Commerce platform, is acquiring international ticketing company Global Ticket.

Jan 29, 2020 • CM.com

CM.com Opens Its First Us Office in Los Angeles, California

CM.com, the global Conversational Commerce platform, has opened its first US office in Los Angeles, California. The communication and payments innovator is ready to conquer the US market, after its successful track record in Europe and Southeast Asia.

Dec 20, 2019 • CM.com

CM.com Supports Communication in the Connected Vehicle

CM.com, a leading conversational commerce provider headquartered in the Netherlands, today announced its collaboration with the BMW Group. The company will provide the infrastructure for sending automated SMS messages as part of the car manufacturer's ConnectedDrive services globally.

Dec 18, 2019 • CM.com

CM.com Opens Southeast Asia Hub in Singapore

CM.com, a global Conversational Commerce platform that provides enterprises full-scale CPaaS services with integrated payment solutions, opened a regional office for its Southeast Asian market in Singapore.

Oct 28, 2019 • CM.com

CM.com Expands Its Offering With the Introduction of Apple Messages for Business

Clients of CM.com are now able to use Apple Messages for Business, a new way for customers to communicate directly with companies using the Messages app on iPhone, iPad, Mac and Apple Watch. CM.com is a Conversational Commerce platform that connects enterprises and brands to the mobile phones of billions of consumers globally. The company provides mobile messaging channels combined with a Customer Data Platform and other platform features.

Jun 03, 2019 • CM.com

CM.com Brings Conversational Commerce to the Middle East

Dubai is the 10th office in the CM.com network and the second in the MEA Region - the first being opened in South Africa. The Dubai office will be managed by Wael Ali Maksoud, Regional Director MEA at CM.com. CM.com’s Dubai office is opening with two staff members and has plans to double in the upcoming months. The new office will service CM.com’s clients in Saudi Arabia, Lebanon, UAE, Egypt, and the rest of the region.

May 14, 2019 • CM.com

CM.com Becomes Dutch Grand Prix Mobile Technology Partner

The Grand Prix is returning to the Netherlands after 35 years. Taking place in May 2020 at the Zandvoort circuit, the long awaited Dutch Grand Prix will be sponsored by CM.com, specialists in Conversational Commerce solutions. The CM.com platform connects digital platforms with mobile phones worldwide, offering a smart combination of messaging channels, interactive voice solutions, and Europe’s most innovative payments solutions to a large audience.